Inmate Release Specialist - SIMS

Maricopa County • Phoenix, AZ

2d • Hybrid

About The Position

The SIMS Inmate Release Specialist provides highly responsible and specialized legal, clerical, and customer service support. The position includes varying shifts, extended sitting, direct interaction with customers addressing their needs and enhancing the customer experience, inputting data into the software database with meticulous accuracy and quality review. Under general supervision, this position performs work related to an inmate’s progress through the judicial system while in the custody of the Maricopa County Sheriff’s Office (MCSO). The tasks are in the areas of judicial documents, court appearance scheduling, bonds and fines, inmate release processes, and other areas. This involves reviewing and interpreting a variety of legal documents of moderate complexity, liaising with various courts, other MCSO staff, law enforcement and other agencies. The SIMS specialist responds to inquiries from the public and bonding companies regarding inmates in person, over the phone, and through email. If you are looking for a career that offers stability, growth, and camaraderie, apply today! About the Maricopa County Sheriff's Office: Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety.

Requirements

• High school diploma or GED.
• Two (2) years of general clerical/administrative experience.
• Within six (6) months of employment or assignment you must train, functionally test and affirm the proficiency of terminal operations to assure compliance with Federal Bureau of Investigation (FBI) CJIS policy and regulations, and successfully retest annually.
• Successful candidates must not have a revoked or suspended driver’s license.
• Must pass a background review prior to hiring.
• Keyboarding, using a computer and related software applications.
• Using standard office equipment including printer, copier, scanner, fax machine, and adding machine.
• Applying attention to detail and accuracy in performance of job duties.
• Ability to Learn, interpret, and explain statutes, rules, and policies.
• Prioritize work and perform multiple tasks.
• Maintain confidentiality, exercise judgment and accuracy in supplying information.
• Receive and follow work directions and procedures.
• Communicate effectively and apply interpersonal skills when interacting with coworkers, supervisors, and the public.
• Convey verbal and written information as appropriate for the needs of the audience.
• Establish and maintain successful professional relationships.
• Provide exemplary customer service.

Nice To Haves

• Advanced knowledge of legal processes or court records.
• Associate degree in administration, criminal justice administration, or legal assistant.
• Clerical or administrative experience in a criminal justice setting.
• Experience in law enforcement or detention setting.

Responsibilities

• Exercises independent judgment within legal guidelines; learns and understands principles and practices of the legal system including federal, state and municipal courts; reads and comprehends statutes, rules, regulations, and policy.
• Retrieves data for all detainees to interpret and determine proper hold and/or release conditions using various databases (e.g., Sheriff’s Office database (SHIELD), Maricopa County Attorney’s System (KARPEL), and Superior Court database (iCIS)).
• Processes daily judicial court documents received for all in-custody defendants seen in all courts within Maricopa County; updates judicial data in SHIELD; ensures appearance/transport to court proceedings and accurate and efficient release processes.
• Researches Superior Court systems (iCIS) for all in-custody defendants; interprets and applies judicial orders of confinement and conditions of release.
• Receives and processes information, warrants, and documents from other criminal justice and law enforcement offices relating to the judicial status and custody of inmates.
• Researches issues and communicates with other agencies via telephone and email.
• Processes cash bonds, fines, surety bonds, and child support payments.
• Responds to the public and other agency inquiries regarding inmates promptly and courteously.
• Provides customer service to the public via telephone and in person at the Bonds & Fines public counter.
• Updates and processes daily judicial court documents received for all in-custody defendants seen in all courts within Maricopa County.
• Initiates and processes all releases from MCSO jails with high degree of accuracy and accountability.
• Liaises with Courts, Correctional Health, and the Department of Corrections (DOC) for all inmates sentenced to prison to organize the transfer from MCSO custody to Arizona Department of Corrections custody.
• Monitors the status of Fugitives of Justice and Interstate Compact Offenders and processes warrants and other legal documents pertaining to these inmates.
• Receives and sends teletype messages.
• Maintains judicial files for all detainees.
• Consolidates and prepares files for long term storage upon release of inmates.
• Maintains and monitors office equipment and supplies.
• Maintains regular attendance and punctuality.

Benefits

• Growth and stability since 1871
• Choice of three medical plans – starting as low as $70/month
• Holidays – 10/year + 1 personal day
• Enrollment in Arizona State Retirement System
• Paid sick and parental leaves (birth/adoption)
• 30% discount at Kindercare childcare facilities in the Valley.
• 50% discount at MCKids Club childcare located next to our headquarters.
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees
• Access to free County gyms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED