Internal Only - Inmate Accounts Tech Lead - Civil Service

Snohomish County • Everett, WA

6d • Onsite

About The Position

This position is open to Snohomish County Teamsters Local 763 Corrections Support members only. External candidates will not be considered. The Inmate Accounts Tech Lead is responsible for assisting and training Inmate Accounts Technicians in complex office duties related to inmate files, releases, and the handling of inmate cash, bail, and bail bonds. This role also assists with file maintenance and quality control of information in various computer systems.

Requirements

• Three (3) years current work experience in a correctional facility of comparable size performing clerical duties, cash handling, data processing, customer service; OR, any equivalent combination of training and/or experience which provides the required knowledge and abilities.
• High School diploma or G.E.D. certificate.
• Must be a United States citizen, a lawful permanent resident, or a deferred action for childhood arrival (DACA) recipient as per RCW 41.14.100.
• Minimum 18 years of age, no maximum age.
• Must pass job related tests.
• A valid Washington State Driver’s License, unrestricted except as to vision, is required prior to appointment.
• Must be bondable.
• Must pass a Civil Service examination; AND pre-employment examinations including, but not limited to, a complete background investigation, fingerprinting, criminal record check, polygraph examination and a psychological evaluation.
• Knowledge of laws and regulations related to Criminal Justice Information Act as it relates to the Inmate Accounts Technician job functions and training.
• Knowledge of standard office practices and procedures, rules of grammar, spelling, punctuation and word usage.
• Knowledge of basic supervision principles and practices appropriate to a Lead.
• Knowledge of computer applications and software; operation of standard office equipment.
• Ability to organize, assign and distribute the work of subordinate employees.
• Ability to establish and maintain effective work relationships with superiors, peers, subordinates and the general public.
• Ability to communicate effectively with people of all ages and from a variety of cultural, economic and ethnic backgrounds.
• Ability to maintain an overview of complex processes.
• Ability to effectively train, coordinate and provide guidance on the work of employees.
• Ability to understand and execute complex oral and written instructions.
• Ability to analyze and solve work related problems.

Responsibilities

• Assists supervisor in providing leadership to Inmate Accounts Technicians; assigns daily work; provides, schedules, and/or assists in the coordination of training personnel to ensure knowledge of updated technology in the fund accounting system, warrant checks, jail maintenance system; handles unit personnel questions and problems; reviews work in progress.
• Provides advice, support, and assistance in the interpretation of laws and office policies for Inmate Accounts Technicians; helps chain of command develop, recommend, and implement procedural changes affecting unit; analyzes and resolves technical problems and questions encountered as referred by other unit staff.
• Schedules and coordinates time off; monitors staffing levels; assists in conducting performance evaluations; makes recommendations concerning personnel matters.
• Assists the public and other law enforcement agencies in complex situations to resolve issues and/or complaints regarding Inmate Accounts Technicians.
• Performs routine audits of till reconciliations to ensure proper accountability; assists Inmate Accounts Technicians with reconciling and finding till errors.
• Coordinates the maintenance and repair of unit equipment.
• May perform all duties of Inmate Accounts Technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED