Ingest/Transmission Operator

Reach Media LLC•Washington, DC
•$54,000 - $75,000

About The Position

The MCR and Ingest Operator oversees inbound and outbound media, content, and newsgathering. The role monitors the quality and accuracy of the on-air product and contributing sources to ensure transmissions meet company standards, troubleshoots equipment malfunctions, and prepares programming for playout. The operator supports live studio production and media operations by managing contribution, routing, ingest, signal processing, encoding, and decoding systems; ensuring content availability and technical, timing, and quality standards; and coordinating with external providers, correspondents, and internal stakeholders. The position also maintains operational reporting and documentation and supports control room, transmission, and technology teams during live operations.

Requirements

  • Experience in broadcast playout and associated technologies, workflows, and standards.
  • Experience operating a range of MCR-related technology.
  • Knowledge of broadcast contribution technologies and high-level fault analysis.
  • Awareness of current encoding technologies.
  • Understanding of news and current affairs, with attention to detail.
  • In-depth technical understanding of quality control and the tools required to achieve it.
  • Understanding of digital and video formats, ingest workflow, servers, and broadcast production.
  • Fluent English and effective written and verbal communication skills.
  • Ability to handle competing demands and remain calm under pressure.
  • Knowledge of broadcast production workflow and broadcast technical standards.
  • Sound knowledge of broadcast formats, server systems, and diagnostic tools.
  • Ability to work independently and as part of a team in a stressful, fast-paced news environment.
  • Organized and punctual.
  • At least 4 years of experience in a technical or file-based broadcast environment.
  • At least 2 years of ingest or transmission experience, ideally in a live television operation, or an appropriate media qualification.

Nice To Haves

  • Bachelor’s degree in a technical capacity preferred.
  • Knowledge of NDI, software workflows, and Vizrt Mosart.

Responsibilities

  • Coordinate, line up, and manage studio connections for guests and hosts.
  • Coordinate, set up, route, and ingest live feeds from contribution sources, including satellite, IP, agency, and web sources.
  • Ensure content is available as required.
  • Operate contribution, routing, ingest, and signal processing systems.
  • Monitor and control contribution and return paths to studios, transmission, and recording systems.
  • Diagnose and resolve contribution, ingest, and DTL faults; undertake basic fault finding and escalate problems when necessary.
  • Act as the operational contact for assigned live feeds.
  • Liaise with external providers, correspondents, and internal stakeholders.
  • Ensure technical, timing, and quality standards are met.
  • Maintain detailed incident, ingest, and DTL reporting.
  • Assist in maintaining documentation and procedures.
  • Support control room, transmission, and technology teams during live operations.
  • Understand live studio production requirements and provide service and support to media operations clients.
  • Monitor and control video encoding and decoding systems.
  • Troubleshoot incoming and outgoing systems.
  • Prepare a backup plan in case of device or transmission line failure.
  • Take responsibility for ingest control.
  • Perform other duties as assigned.
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