Infusion Suite Medical Assistant

Kassouf Healthcare Solutions•Opelika, AL

About The Position

The Infusion Suite Medical Assistant supports the administrative and clinical functions of a rheumatology infusion center. Working closely with the Registered Nurse and other practice staff, this position helps coordinate patient appointments, maintain inventory, prepare treatment areas, support patient care within the scope of practice, and ensure efficient daily operations. The role also contributes to a safe, organized, comfortable, and patient-centered infusion experience.

Requirements

High school diploma or GED.
At least 1 year of experience in a medical office or clinical setting.
Medical Assistant certification preferred, or equivalent experience where permitted by state regulations.
Strong organizational and multitasking skills.
Excellent communication and customer service skills.
Proficiency with electronic medical records (EMR) systems and basic computer applications.
Exceptional attention to detail, problem-solving and organizational skills, and the ability to work independently while supporting a collaborative team.
Patient-first attitude, commitment to high-quality care, and flexibility to assist where needed.

Nice To Haves

Experience in rheumatology, infusion therapy, oncology, specialty care, or other ambulatory infusion settings.
Experience with scheduling, inventory management, and insurance authorization workflows.
Familiarity with biologic medications and specialty therapies.
Phlebotomy experience.

Responsibilities

Maintain infusion suite inventory, supplies, and medication-related materials; track stock and coordinate supply orders.
Prepare infusion rooms and treatment areas for daily operations, assist with patient flow and room turnover, and keep equipment and supplies organized and maintained.
Schedule infusion appointments, coordinate treatment calendars, and communicate with patients about upcoming appointments and treatment plans.
Assist with obtaining and tracking referrals, authorizations, and infusion-related documentation; maintain accurate records and support program workflows.
Coordinate scheduling needs with providers, nursing staff, and administrative team members.
Assist providers and nursing staff with patient care activities within scope of practice; perform patient intake, obtain vitals, and document as needed.
Administer injections and perform other delegated clinical tasks in accordance with state regulations and practice policies.
Support triage activities and patient communications, and assist the Registered Nurse during infusion visits as appropriate and within scope of training.
Welcome patients, respond to questions and concerns or direct them to appropriate clinical staff, and help provide a safe, organized, and comfortable treatment environment.