About The Position
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the equipment that ensures customers have continual access to innovation. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented individuals to help. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles, collaborating across AWS to deliver the highest standards for safety and security while providing infinite capacity at the lowest possible cost. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services is looking for an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve business processes and deployment of hyper-scaled cloud infrastructure, including pre/post-inspections for design validation, creation of a quality control system, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for program management, quality, and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world.
Requirements
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
Nice To Haves
- Has successfully deployed many large-scale fiber projects in multiple regions.
Responsibilities
- Reports to the GCID-FD Deployment Manager, and updates regularly with Global Senior management
- Serve as a key member of the GCID-FD team helping to drive overall network infrastructure strategy
- Vendor management to deploy on time, measure progress, and rate through quality Key Performance Indicators
- Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success
- Establish and utilize reporting mechanisms and provide regular progress updates on program deployment to management and stakeholders
- Periodically report on the overall network development program status across the assigned region
- Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service
- Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale
- Interact with engineers, technicians, vendors and senior management on a daily basis
- Audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints
- Coordinate access and approvals to security-regulated sites
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
