Infrastructure Operations Technician

HPE • Aguadilla, PR

7d • Hybrid

About The Position

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Job Shift:
Monday - Friday 10:30pm-6:30am (3rd Shift)

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum 2 years of experience in infrastructure operations, systems administration, technical support, or a related IT role.
• VMware, Hyper-V, KVM, or similar virtualization technologies (Required)
• Infrastructure monitoring and incident management tools (Required)
• Systems administration across compute, storage, and operating systems (Required)
• Troubleshooting, documentation, and operational support practices (Required)

Nice To Haves

• Experience supporting virtualized environments and enterprise infrastructure platforms.
• Experience working in a 24x7 operations or service support environment.
• Automation tools such as Ansible, PowerShell, Python, or Bash (Nice to Have)

Responsibilities

• Monitor and maintain compute, storage, virtualization, and network infrastructure to ensure high service availability.
• Troubleshoot, resolve, and escalate incidents in a timely manner while supporting 24x7 operational activities.
• Install and support data center and lab infrastructure, including hardware deployment, cabling, power, and connectivity.
• Execute operational procedures, approved automation workflows, and infrastructure maintenance tasks.
• Collaborate with engineering, security, networking, and application teams to maintain stable and secure services.

Benefits

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
• Relocation support is provided for eligible candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level