Infrastructure/Operation (AV & Collaboration) Engineer

Synechron•Charlotte, NC

5d•$85,000 - $90,000•Remote

About The Position

We are seeking a high-caliber Infrastructure/Operation (AV & Collaboration) Engineer. The candidate will be a core member of the global engineering team focused on product/ technology evaluation, design, and leading deployments.

Requirements

5+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Expert knowledge of video conferencing, AV over IP standards, control systems, audio DSP.
Technical proficiency in Microsoft Teams Rooms or Zoom rooms including back-end management and advanced configuration.
Technical proficiency in Cisco Control Hub and Call Manager.
Experience in professional grade DSPs, PTZ cameras, beamforming microphones, and large format displays/active LED walls.
Proficiency in reading and understanding architectural drawings and signal flow diagrams.
Self-starter: ability to operate independently as a remote extension of a global team maintaining high productivity across different time zones.

Responsibilities

Partner with a global engineering team to identify and evaluate emerging conference room technologies.
Conduct rigorous proof of concepts in regional labs to validate hardware & software performance within our specific network environment.
Lead regional pilot deployments gathering user feedback and technical data to refine global design standards.
Collaborate on the design of standardized AV “building blocks” for various space types from huddle rooms to high impact executive boardrooms.
Develop and maintain technical documentation including signal flow diagrams, wiring schematics and configuration guides.
Ensure all regional builds aligned with global security networking and aesthetic standards.
Serve as the tier 3 technical escalation point for regional operations and support teams resolving complex systemic issues that exceed standard troubleshooting.
Liaise with local AV integrators and vendors to ensure project delivery meets engineering specifications.

Benefits

A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
10 days of paid annual leave (plus sick leave and national holidays).
Maternity & paternity leave plans.
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
Retirement savings plans.
A higher education certification policy.
Commuter benefits (varies by region).
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
A flat and approachable organization.
A truly diverse, fun-loving, and global work culture.