Infrastructure Manager (Azure)

CAI•Pittsburgh, PA

5d•$140,000 - $150,000•Onsite

About The Position

The Infrastructure Manager (Azure) is a hands-on manager who leads the infrastructure team and keeps the client cloud and on-premises environments reliable and supportable. We are seeking a highly skilled and experienced Infrastructure Manager (Azure) to join our IT team. This position will be full-time, onsite in Pittsburgh, PA, and is a salaried position.

Requirements

Strong hands-on knowledge of hybrid infrastructure operations across Azure, on-premises systems, and enterprise networking
Solid knowledge of Windows Server, Linux, virtualization, storage, backup and recovery, DNS, DHCP, routing, VPNs, firewalls, and identity dependencies
Working knowledge of Infrastructure-as-Code, automation, PowerShell or other scripting tools, and CI/CD for infrastructure delivery
Ability to lead infrastructure incident response and service restoration, troubleshoot complex issues, and make sound decisions under time pressure
Working knowledge of infrastructure security practices, including least privilege, logging, patching, and vulnerability remediation
Ability to lead and develop staff with different experience levels while maintaining accountability for results
Strong communication and coordination skills, including the ability to explain technical issues clearly and maintain ownership across teams
This position directly supervises infrastructure staff and is responsible for work assignment, coaching performance management, staffing recommendations, cross-training, and development
Bachelor's degree in information technology, computer science, engineering, or a related field, or an equivalent combination of education and experience
At least seven years of infrastructure experience, including at least three years leading technical staff or infrastructure operations
Hands-on experience with Azure, enterprise networking, virtualization, backup and recovery, and infrastructure automation is required
Experience supporting production hybrid environments, leading complex infrastructure changes, and participating in after-hours support or maintenance

Nice To Haves

OCI experience is preferred
Relevant cloud, networking, or IT service management certifications are preferred
Experience in government, healthcare, human services, or another regulated environment is preferred.

Responsibilities

Lead and develop infrastructure staff through work assignments, feedback, cross-training, and development planning
Turn priorities into a clear backlog, assign owners and timelines, and report risks and progress
Manage staffing coverage, maintenance windows, after-hours support, and the infrastructure on-call rotation
Stay technically engaged and serve as the escalation point for complex infrastructure, cloud, network, and production issues
Configure, troubleshoot, review, and validate solutions across Azure, OCI, Windows and Linux, VMware, storage, networking, backup, and monitoring tools
Lead or support high-risk changes, major incidents, service restoration, root-cause analysis, and corrective actions
Ensure consistent patching, vulnerability remediation, backup and restore testing, capacity management, certificate renewal, and routine maintenance
Guide infrastructure automation and Infrastructure-as-Code practices so deployments remain repeatable and supportable
Oversee infrastructure projects and migrations from planning through cutover, validation, and documentation
Coordinate technical work with vendors and consultants, resolve issues, and transfer knowledge and documentation to internal staff
Work with the cybersecurity team to implement approved controls and address infrastructure-related findings
Keep backup and disaster recovery procedures, diagrams, inventories, runbooks, standards, and support procedures current and tested
Monitor service health, incident trends, operational risks, and capacity, and raise significant issues to the CIO
Perform other related duties and support evolving organizational needs as assigned.