Infrastructure Engineering Advisor

Cigna Group•Bloomfield, CT

11h•$105,800 - $176,300

About The Position

The Infrastructure Engineering Advisor will join the Infrastructure Governance and Delivery (IGD) team to manage, track, and report on Global Infrastructure & Operations (GI&O) labor contracts and support outsourcing, third-party management, and global workforce needs. The Advisor serves as a key contact among Infrastructure teams, Finance, Global Procurement & Third-Party Management, and Shared Services, helping establish supplier contracts, control costs, resolve supplier issues, improve supplier performance, and reduce contract and business risk. The role supports sourcing and contracting, supplier governance, and managed-services contracts throughout their lifecycle. It includes advising on supplier strategies and negotiations; overseeing supplier performance, risks, and reviews; building relationships with senior stakeholders and supplier leaders; and reporting on spend, performance, renewals, and contract pipelines. The position also supports financial reporting and governance, supplier onboarding and offboarding, and process improvements. The position anticipates an annual salary of $105,800–$176,300, depending on relevant factors such as experience and geographic location, and eligibility to participate in an annual bonus plan. If working from home occasionally or permanently, the employee must have cable broadband or fiber-optic internet with speeds of at least 10 Mbps download and 5 Mbps upload.

Requirements

8+ years of experience in strategic sourcing, third-party management, global workforce management, supplier governance, operations, and hiring support.
Experience with supplier onboarding, offboarding, due diligence, contracting, governance, performance management, and payment.
Demonstrated ability to write and review contracts, SLAs, Master Service Agreements, and SOWs.
Good understanding of legal and business contract terms.
Strong communication, presentation, relationship-building, project management, and prioritization skills.
Familiarity with Source-to-Pay tools such as Ariba, iCertis, or similar.
Ability to work effectively in a fast-paced environment where details may change.
Advanced skills in Microsoft Word, Excel, PowerPoint, and SharePoint.
For work from home occasionally or permanently, access to cable broadband or fiber-optic internet service with at least 10 Mbps download and 5 Mbps upload speeds.

Nice To Haves

Bachelor's degree in supply chain management, business administration, finance, legal, operations, or a related field is strongly preferred.

Responsibilities

Support sourcing and contracting for GI&O, using market insights, business priorities, spend data, and supplier comparisons to reduce costs and risks and improve service.
Track Service Level Agreements (SLAs), Statement of Work (SOW) changes, and costs.
Compare leading suppliers through a Request for Proposal (RFx) or similar process.
Advise teams on supplier plans, negotiation approaches, and contract terms.
Build strong relationships with suppliers, stakeholders, and business partners.
Manage projects and communicate clearly throughout the contract lifecycle.
Guide and oversee assigned managed-services suppliers by tracking performance, resolving issues, monitoring risks, and reporting results.
Report supplier performance against agreed goals monthly, quarterly, or annually.
Identify and implement improvements to supplier oversight and purchasing processes that can reduce costs or improve operations.
Support quarterly or semiannual Enterprise Business Reviews with business partners, stakeholders, and suppliers.
Conduct supplier reviews, including SLA reviews, business continuity plan reviews, contact updates, and insurance certificate checks.
Understand business partner needs and provide supplier solutions while balancing changing priorities and risks.
Lead senior-level discussions between Cigna and supplier leaders.
Bring strategic ideas to business needs, agreements, SLAs, change orders, and SOWs.
Work with sourcing teams, Third-Party Management colleagues, and business requesters on supplier performance and negotiations.
Report on supplier spend, performance, expiring contracts, renewals, and the contract pipeline.
End or decline to renew supplier agreements when needed.
Ensure suppliers are correctly onboarded and offboarded.
Support financial reporting and governance.