About The Position
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This high-level employee will be responsible for improving the overall Virtual Desktop (VDI) experience through automation and design. You will provide guidance and plans for the existing and future desktop virtualization architectures and desktop virtualization roadmaps. This position is responsible for collaborating with Virtualization Engineering, Infrastructure Operations, and Infrastructure Service Management teams in the engineering and design area of responsibility; participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments; transitioning knowledge to Infrastructure Operations. The ideal candidate will have hands-on experience building and operating Azure Virtual Desktop environments and a strong understanding of Microsoft Windows, Azure infrastructure, identity, networking, application delivery, and infrastructure automation. Experience with Citrix XenDesktop and XenApp, particularly supporting or migrating traditional Citrix workloads to Azure Virtual Desktop, is highly beneficial. Experience with Nerdio for AVD deployment, management, optimization, and automation is also preferred.
Requirements
- Bachelors Degree and 5 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 7 year Information Technology experience OR 9 years Information Technology experience.
- Demonstrated hands-on experience designing, building, configuring, operating, and supporting Microsoft Azure Virtual Desktop (AVD) environments.
- Experience configuring and managing AVD components including host pools, session hosts, workspaces, application groups, desktop assignments, scaling, and user access.
- Strong experience with FSLogix, including profile containers, configuration, storage integration, troubleshooting, and profile performance.
- Experience building and supporting Microsoft RemoteApp / AVD RemoteApp solutions for enterprise application delivery.
- Infrastructure Automation
- Operations Management
- ITIL v3
- IT standards, procedures, policies
- Ability to simplify & standardize complex concepts / processes
- Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
- Oral & written communications
- Problem solving / analytical skills, tools and techniques
- Supplier management
- Ability to prioritize and make trade-off decisions
- Drive cross functional execution
- Adaptability and ability to introduce / manage change
- Teamwork and collaboration
- Organized and detail oriented
- Analytical and problem solving skills
Nice To Haves
- Bachelor’s Degree (Computer Science, MIS, or related degrees).
- Hands-on experience building and operating Azure Virtual Desktop environments.
- Strong understanding of Microsoft Windows, Azure infrastructure, identity, networking, application delivery, and infrastructure automation.
- Experience with Citrix XenDesktop and XenApp, particularly supporting or migrating traditional Citrix workloads to Azure Virtual Desktop.
- Experience with Nerdio for AVD deployment, management, optimization, and automation.
Responsibilities
- Improving the overall Virtual Desktop (VDI) experience through automation and design.
- Providing guidance and plans for the existing and future desktop virtualization architectures and desktop virtualization roadmaps.
- Collaborating with Virtualization Engineering, Infrastructure Operations, and Infrastructure Service Management teams in the engineering and design area of responsibility.
- Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments.
- Transitioning knowledge to Infrastructure Operations.
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
