Infrastructure Engineer

TEKsystems•Westerville, OH

2d•$55 - $65•Remote

About The Position

The Infrastructure Engineer will administer and support Dynatrace enterprise monitoring environments. This role involves designing and implementing monitoring solutions for business-critical applications and infrastructure, developing standards for monitoring, alerting, dashboards, and operational observability, and continuously improving enterprise monitoring coverage and accuracy. The engineer will tune alerting thresholds and event correlation to reduce false positives while ensuring timely incident detection and support enterprise observability initiatives across on-premises, cloud, and hybrid platforms. Responsibilities also include deploying and administering Dynatrace OneAgent technologies, onboarding large-scale applications, monitoring application health, service dependencies, user experience, and transaction performance, supporting Real User Monitoring (RUM) and Synthetic Monitoring implementations, analyzing application performance issues, and providing end-to-end visibility across application ecosystems. The role requires monitoring Windows, Linux, VMware, OpenShift, and cloud-hosted environments, supporting monitoring for databases, middleware, network infrastructure, storage systems, domain services, load balancers, and enterprise applications, assisting infrastructure teams with capacity planning and performance optimization, and proactively identifying monitoring gaps and service risks. Additionally, the engineer will develop custom monitoring solutions and Dynatrace Extensions 2.0, create and maintain custom SQL, Oracle, and enterprise application monitoring extensions, build dashboards, metrics, health checks, and alerting policies, automate monitoring deployment and configuration processes, and support infrastructure-as-code and configuration management initiatives.

Requirements

dynatrace
Enterprise Observability
APM
Synthetic Monitoring
Dynatrace Certification
Extension
ServiceNow Event Management
PowerShell
Splunk
Splunk and SolarWinds experience
OpenShift/Kubernetes monitoring
Dynatrace Extensions 2.0 development
PowerShell, Python, Bash automation
ServiceNow Event Management integrations
SSO, LDAP, SAML, OAuth experience
NERC/CIP experience
Strong customer service and stakeholder management
Excellent troubleshooting and analytical skills
Effective communication with technical and non-technical audiences
Ability to prioritize competing demands
Self-directed and accountable
Collaborative leadership and mentoring
Strategic mindset aligned with business outcomes

Nice To Haves

Dynatrace Certification
Splunk and SolarWinds experience
OpenShift/Kubernetes monitoring
Dynatrace Extensions 2.0 development
PowerShell, Python, Bash automation
ServiceNow Event Management integrations
SSO, LDAP, SAML, OAuth experience
NERC/CIP experience

Responsibilities

Administer and support Dynatrace enterprise monitoring environments.
Design and implement monitoring solutions for business-critical applications and infrastructure.
Develop standards for monitoring, alerting, dashboards, and operational observability.
Continuously improve enterprise monitoring coverage and accuracy.
Tune alerting thresholds and event correlation to reduce false positives while ensuring timely incident detection.
Support enterprise observability initiatives across on-premises, cloud, and hybrid platforms.
Deploy and administer Dynatrace OneAgent technologies.
Onboard large scale applications.
Monitor application health, service dependencies, user experience, and transaction performance.
Support Real User Monitoring (RUM) and Synthetic Monitoring implementations.
Analyze application performance issues and identify performance bottlenecks.
Provide end-to-end visibility across application ecosystems.
Monitor Windows, Linux, VMware, OpenShift, and cloud-hosted environments.
Support monitoring for databases, middleware, network infrastructure, storage systems, domain services, load balancers, and enterprise applications.
Assist infrastructure teams with capacity planning and performance optimization.
Proactively identify monitoring gaps and service risks.
Develop custom monitoring solutions and Dynatrace Extensions 2.0.
Create and maintain custom SQL, Oracle, and enterprise application monitoring extensions.
Build dashboards, metrics, health checks, and alerting policies.
Automate monitoring deployment and configuration processes.
Support infrastructure-as-code and configuration management initiatives where applicable.