Infrastructure Engineer

American Electric Power•Columbus, OH

18h•Onsite

About The Position

Part of a larger team delivering high quality Computer, Network, Storage, Cloud, and End User Infrastructure technology solutions and ongoing support to the business. Plan, research, evaluate, and assist in the design and engineering of the enterprise’s technology infrastructure, with a primary focus on Linux and Red Hat Enterprise Linux (RHEL) platforms. Provide technical support and troubleshooting, contribute to cost estimates, justifications, and recommendations under guidance, and produce technical documentation, system configurations, and support procedures. Assist with managing, planning, and maintaining technical platforms including Linux system upgrades, patching, and routine maintenance. Monitor system performance and availability and assist with the installation and configuration of hardware and software components. Collaborate with other job families such as Project Managers, Architects, Solution Engineers, Technicians, and Business Analysts to help deliver consistent, reliable technology solutions aligned with AEP’s technology standards, architectures, and best practices.

Requirements

Bachelor's degree in computer science, engineering, Information Technology, or related technical field is required.
2 years of relevant work experience is required.
An equivalent combination of education and experience may be considered.
Linux experience of approximately 2 years, including exposure to Red Hat Enterprise Linux (RHEL) or RHEL-based distributions
Understanding of core Linux concepts such as file systems, permissions, users and groups, services, processes, and package management
Adhere to policies, procedures, standards, codes, and regulations relevant to assignments
Demonstrate a willingness to learn enterprise Linux engineering, automation, security, and operational practices
Continue building knowledge of Linux platforms, infrastructure environments, components, and facilities to support efficient project execution and problem resolution
Ability to work collaboratively within a team-oriented, enterprise infrastructure environment

Responsibilities

Perform assigned infrastructure project and operational support tasks with a focus on Red Hat Enterprise Linux environments
Coordinate and monitor work activities using approved applications, tools, and documented processes
Assist with planning, researching, evaluating, designing, and developing infrastructure systems
Provide basic to intermediate Linux technical support, assisting with analysis, administration, operation, and troubleshooting activities
Assist with installation, configuration, and maintenance of Red Hat Enterprise Linux (RHEL) and other RHEL-based distributions (e.g., Rocky Linux) following established standards
Perform routine Linux system administration tasks, including user and group management, permissions, services, package management, and system patching
Participate in monitoring system performance, disk usage, resource utilization, and system health, escalating issues as appropriate
Assist with preparation of cost estimates, justifications, technical requirements, alternative solutions, and recommendations for routine infrastructure work
Participate in the preparation and maintenance of technical documentation including procedures, build documentation, runbooks, manuals, and reports
Prepare cost estimates for routine engineering solutions using established guidelines
Review and adhere to budgeting and approval processes while assisting with annual and project planning activities
Follow documented security, build, patching, and operational standards while learning enterprise Linux engineering best practices
Assist with Linux system deployment, upgrades, patching, and lifecycle maintenance activities
Support standard Linux server builds and configurations using approved templates and procedures
Utilize and update existing Ansible playbooks and scripts to support provisioning and operational tasks
Develop or modify basic Bash scripts to automate simple administrative activities
Assist with implementing OS-level security controls, patching, firewall configurations, logging, and auditing under guidance
Gain exposure to Linux systems running in virtualized and cloud environments
Assist with Linux storage configurations, including mounting file systems and supporting shared storage solutions following established procedures
Learn enterprise troubleshooting methods and structured problem-solving approaches through hands-on experience