Application, Infrastructure & Service Management, Officer

State Street • Boston, MA

3d • Remote

About The Position

As an Infrastructure Engineer for the GlobalLink Technical Operations Team, you will be responsible for Production Management Operations Support for GlobalLink and Global Markets Applications and Systems. You will work with cross-functional teams within IT, Business, Product, Sales, and Help Desk in the GlobalLink/Global Markets/GTS organizations. This role will support the bank’s cloud initiatives and security posture for compliance and regulatory requirements. This role is part of the US TechOps/DevOps Team supporting global client needs for the firm. This role can potentially be performed fully remotely from home within the United States. When there is a need or requirement to report to the office, management will communicate and work with the candidate to ensure they can report to the office as mandated.

Requirements

• Total 3+ years of IT experience
• Scripting/Programming experience (Python, BASH, Ansible, Terraform)
• Strong familiarity with web servers (specifically Apache/NGINX)
• Linux system administration knowledge (preferably RedHat/CentOS)
• Knowledge of network concepts (TCP, UDP, Load Balancing, NAT, FW, etc)
• Strong troubleshooting skills (ability to detect, isolate, and resolve issues anywhere from the kernel up to the application and network layers)
• Working knowledge of cloud is must, with good experience in automation. AWS is preferred.
• Experience work on CI/CD Tools, Artifactory systems (JFrog, Nexus)
• DEVOPS experience with Docker, Kubernetes

Nice To Haves

• Bachelor's degree in Computer Science / Information Technology, or an IT related field
• Certification on cloud platforms is a plus

Responsibilities

• Provide second level support for GlobalLink Applications
• Build next generation infrastructure to support new initiatives
• Quickly diagnose and resolve issues across multiple functional areas (server, network, storage etc)
• Provide operational support for Security and Compliance Management
• Execute Change Management tasks in Production, UAT and Development environments
• Contribute towards on-going migration tasks in the areas of Maintainability, Performance, and High Availability
• Monitor system performance and make recommendations on improvements
• Work closely with Engineering and Development teams in order to deliver a highly available and resilient system
• Participate in on-call rotation and perform weekend maintenance tasks

Benefits

• our retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards
• eligibility for certain tax advantaged savings plans
• flexible work-life support
• paid volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level