Infrastructure Engineer

Valitana LLC•Plano, TX

17d•$80,000 - $120,000•Hybrid

About The Position

Valitana is seeking a dedicated Infrastructure Engineer to support day-to-day operations and internal IT needs while developing foundational skills in cloud and platform engineering. The individual in this role will help ensure operational stability and will enable senior engineers to focus on scalable platform improvements.

Requirements

2–5+ years of experience in IT support, systems administration, or cloud/infrastructure environments
Basic understanding of security best practices (patching, vulnerability management)
Experience with monitoring, logging, or observability tools (e.g., CloudWatch, Datadog, Splunk, or similar)
Basic knowledge of networking concepts (DNS, TCP/IP, VPNs)
Familiarity with Windows environments and endpoint management systems (e.g., Intune, MDM tools)
Experience with or exposure to identity and access management concepts
Strong troubleshooting and problem-solving skills
Ability to manage tasks and communicate clearly using tools like Jira or similar systems
Strong attention to detail and organizational skills
Willingness to learn and grow in cloud and platform engineering
Ability to prioritize and handle multiple requests in a fast-paced environment
Collaborative mindset and clear communication with both technical and non-technical teams
Proactive approach to identifying issues and suggesting improvements

Responsibilities

Support new hire onboarding (device setup, access provisioning, Intune configuration)
Handle IT and infrastructure support requests from internal teams
Monitor systems, alerts, and basic health checks
Assist with security patching and vulnerability tracking/remediation
Support AWS operational tasks under guidance (resource reviews, basic automation)
Maintain and improve documentation and runbooks
Track and manage work via Jira and internal systems