Infrastructure Engineer - Hybrid

Genesis10•Charlotte, NC

2d•Hybrid

About The Position

Genesis10 is seeking an Infrastructure Engineer for a 12+ month contract supporting a global financial institution in Charlotte, North Carolina. The role supports innovation efforts by helping teams evaluate new technologies and opportunities in an isolated lab environment. The successful candidate will be a technology generalist with a strong infrastructure background and an interest in learning about and evaluating emerging technologies. The position is hybrid, with onsite work required three days per week.

Requirements

At least 4 years of experience in technology infrastructure engineering, cloud engineering, systems administration, lab engineering, or a related technical discipline.
Strong customer-facing skills and experience serving as a technical advisor to engineering, architecture, and project teams.
Experience supporting enterprise environments across on-premises, cloud, SaaS, and end-user computing platforms.
Hands-on experience supporting Windows, macOS, Linux, iOS, and Android platforms.
Broad knowledge of virtualization, compute, storage, networking, identity, and security technologies.
Experience with VMware, Hyper-V, Kubernetes, container-based technologies, Microsoft Azure, and Google Cloud Platform.
Strong troubleshooting, communication, documentation, and problem-solving skills.
Self-motivated team player with technical curiosity, adaptability, and an interest in learning about emerging technologies.

Nice To Haves

Experience supporting innovation labs, proof-of-concept programs, or pre-production testing platforms.
Experience supporting AI/ML platforms, emerging technologies, enterprise SaaS solutions, or multi-cloud environments.
Experience supporting enterprise networking, identity, proxy, secure connectivity, access management, or infrastructure automation.
Industry certifications related to cloud, infrastructure, virtualization, endpoint management, or security.

Responsibilities

Partner with project teams and project managers to translate evaluation needs into appropriate lab requirements and service capabilities.
Advise teams on lab offerings, supported platforms, technical constraints, and effective use of the lab environment.
Troubleshoot issues affecting project teams across operating systems, endpoint platforms, cloud services, connectivity, and platform integrations.
Administer and support Windows, macOS, Linux, iOS, Android, VMware, Hyper-V, Kubernetes, Microsoft Azure, and Google Cloud Platform environments.
Automate infrastructure provisioning, configuration, and operational tasks using PowerShell, Bash, Terraform, or similar tools.
Create and maintain knowledge articles, technical procedures, and operational documentation.
Partner with senior infrastructure engineers on larger-scale platform enhancements and service improvements.