Infrastructure Engineer Lead

Bank of America•Charlotte, NC

1d•Onsite

About The Position

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices. This role is responsible for problem and debugging support, interfacing with application developers as well as with other CICS personnel and working across various technical groups as needed to maintain the Mainframe CICS environment.

Requirements

5+ years’ experience supporting CICS/TS release 5.6 or above
Strong technical background in the z/OS mainframe arena
In-depth knowledge of CICS/TS operations, internals, RDO, dump reading, performance monitoring & tuning
ONCALL Support (some weekend and off-hours work are required)
Experienced in developing and documenting operational procedures
Problem debugging and root cause analysis
Interaction with software vendors is necessary for the position
Proficient in the use of JCL and working with various vendor utility programs
Good analytical skills
Debugging skills
Knowledge of COBOL and CICS Command Level language programming
Good communication skills both written and oral are required as the individual must interface with application developers, operations, support teams and management staff

Nice To Haves

Experience with Rexx
Experience with CICS WEB Interface
Experience with RACF
Programming experience with Assembler or COBOL
Experience with zOS CONNECT
Experience with TMON
Experience with Fault Analyzer
Experience with Debug Tool
Experience with Jira
Experience with Websphere Application Server zOS

Responsibilities

Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
Develops software solutions to address manual and repeatable work or inefficient processes
Conducts on-site evaluations of third-party products being considered for firm adoption
Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains