Infrastructure Engineer II

USAAPlano, TX
Onsite

About The Position

USAA's mission is to empower its members to achieve financial security through highly competitive products, exceptional service, and trusted advice. The company aims to be the #1 choice for the military community and their families. USAA offers a fulfilling career where core values of honesty, integrity, loyalty, and service guide interactions. The company is proud to support active-duty military spouses, with roles potentially offering remote or hybrid flexibility consistent with policy and business needs. This role involves identifying and managing existing and emerging risks, ensuring risks are effectively measured, monitored, and controlled, and adhering to written risk and compliance policies. The position requires designing scalable infrastructure with minimal oversight, implementing system changes autonomously, automating service delivery and maintenance, and building monitoring and tooling. It also involves resolving complex production issues independently, analyzing complex outages for improvement opportunities, and experimenting with new patterns and technologies. The engineer is expected to understand and apply engineering best practices, concepts, and patterns, and to identify customer solutions and ideas with some assistance and oversight.

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering or related field and 2 years of experience in a related occupation.
  • Developing cost guardrails and managing financial risk to drive accurate budget forecasting.
  • Integration of cost control policies using Github.
  • Experience working with cloud spending data.
  • Developing Terraform scripts for finops automation.
  • Experience with observability platforms Dynatrace, Datadog and CloudWatch.
  • Experience analyzing pricing models.
  • Handling incidents and backlogs through ServiceNow.
  • Performing cost optimization across hybrid cloud environments including OpenShift and managed Kubernetes clusters.
  • Experience with VMaaS for automation failures with Terraform configuration changes.
  • Experience with Apptio, Turbonomic, and CloudCheckr.
  • Deploying containerized services using Docker and Podman embedded tagging.
  • Java and Go Lang for building internal applications and automating financial usage and governance.
  • Public cloud, Jenkins, and Power BI.

Responsibilities

  • Identify and manage existing and emerging risks that stem from business activities and the job role.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follow written risk and compliance policies and procedures for business activities.
  • Design scalable infrastructure with minimal oversight.
  • Implement system change with consistency and autonomy.
  • Automate service delivery and maintenance tasks.
  • Build monitoring and tooling for systems.
  • Resolve complex production issues with independence by troubleshooting complex systems independently.
  • Analyze complex outages to identify opportunities.
  • Experiment with new patterns and technologies.
  • Understand and consistently exercise engineering best practices, concepts, and patterns.
  • Understand the customer and identify solutions and ideas for the customer with some assistance.
  • Evaluate potential solutions with some oversight.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
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