Infrastructure Engineer II

Topgolf•Dallas, TX

About The Position

The Engineer II role delivers technology products that enable extraordinary experiences by transforming business needs into technology solutions, testing them, addressing failures, and implementing quality products. The role undertakes moderate to complex work with limited direct guidance. The position supports and maintains core network infrastructure, including routers, switches, firewalls, and wireless environments. It also involves independently managing day-to-day functional processes with a focus on continuous improvement and innovation, maintaining quality and performance in live production environments, and advising and mentoring teammates while continuing professional growth.

Requirements

Networking route/switch configuration.
Programming and scripting for automation.
Knowledge of TCP/IP, DNS, DHCP, ARP, STP, IGMP, BGP, and OSPF.
Wi-Fi configuration and troubleshooting.
Developed written and verbal communication skills.
Analytical thinking and problem-solving skills.
Time-management skills.
Bachelor’s degree or equivalent experience in Computer Science or a related field.
At least 5 years of relevant enterprise experience with networking hardware.
At least 4 years of networking experience in VMware, Windows, and Linux environments.

Nice To Haves

Relevant networking certifications, such as Cisco or Meraki.

Responsibilities

Support and maintain core network infrastructure, including routers, switches, firewalls, and wireless environments (75% of time).
Self-direct through day-to-day functional processes, focusing on continuous improvement and innovation (10% of time).
Maintain awareness of quality and performance, address failures as necessary, and prioritize live production environments (10% of time).
Advise and mentor teammates while continuing to learn, grow, and progress on the Career Map, regularly finding ways to add value to the team and business (5% of time).