Infrastructure Engineer I - Data Protection

USAA•San Antonio, NC

3d•Hybrid

About The Position

As a dedicated Infrastructure Engineer I – Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor's degree; OR 4 years of relevant education and/or experience
4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.
2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions.
Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.
Basic understanding of cloud technologies and tools.
Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery.

Nice To Haves

Experience in developing, deploying and maintaining large scale backup/recovery solutions.
Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations.
Experience developing and maintaining automated restore orchestration.
Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy.
Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS)
Automation experience with Ansible.
US military experience gained through military service or gained as a military spouse / domestic partner.

Responsibilities

Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation.
Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads.
Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency.
Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability.
Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems.
Independently resolves complex technology production issues by troubleshooting IT systems.
Identifies opportunities for improvements and makes recommendations to management.
Analyzes complex outages and identifies opportunities for system improvements.
Understands and consistently exercises engineering best practices, concepts, and patterns.
Understands the customer and identifies solutions and ideas for the customer with some assistance.
Evaluates potential Technology solutions with some oversight.
Mentors junior engineers and may being mentoring peer engineers.
Develop software defined infrastructure in code in CI/CD Pipelines.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.