Information Technology Systems Assistant

Rauch, Inc.•Corydon, IN

78d•Onsite

About The Position

RBR Alliance is seeking a detail-oriented and motivated Information Technology Systems Assistant to join our team in Corydon, IN. This role supports agency-wide IT needs, helps maintain system security, provides technical assistance to staff, and assists with hardware, software, and network support. The ideal candidate will bring strong analytical skills, the ability to work independently, and a commitment to maintaining secure and efficient IT operations. This position works closely with the IT Systems Professional and supports staff across multiple locations.

Requirements

Associate's Degree in Information Technology or 2 years of relevant IT experience
Strong communication and problem-solving skills
Ability to work independently and manage multiple tasks
Knowledge of word processing, spreadsheet, and database software
Valid driver's license and proof of vehicle liability insurance
Must be at least 18 years old

Responsibilities

Supporting staff with IT issues and resolving helpdesk requests in a timely manner
Assisting with maintaining hardware, software, and workstation setups
Monitoring data backups, system security, and agency IT protocols
Maintaining inventory of computers, peripherals, and software licenses
Supporting the agency website and online training preparation
Documenting IT activities, maintaining records, and following agency IT policies
Assisting with special projects, compliance tasks, and equipment purchasing
Providing support across multiple agency locations as needed