Information Technology Systems Administrator

MODERN AVIATION INC•Charlotte, NC

3d•$84,000 - $87,500•Onsite

About The Position

As the successful candidate, you will – Manage and maintain our organization's Information Technology (IT) infrastructure, be responsible for the configuration, upkeep, and reliable operation of computer systems, servers, and networks while ensuring the stability, integrity, and efficient operation of information systems that support core organizational functions.

Requirements

Bachelor’s degree in Information Technology, Computer Science, a related field or equivalent experience
3+ years of experience as a Systems or Network Administrator (or similar role)
Valid driver’s license
Experience with Active Directory, Group Policy, DNS, DHCP
Strong troubleshooting, problem-solving, and cybersecurity knowledge
Excellent communication and documentation skills
Organized, detail-oriented, and results-driven with strong attention to security and accuracy
Comfortable working in fast-paced, ambiguous environments and driving decisions
Effective at cross-functional collaboration and change management
Strong communicator able to tailor messaging to different audiences, including senior leadership
Innovative mindset with an interest in improving processes and driving transformation
Curious, adaptable, and able to work effectively with diverse teams
Constantly operates a computer and periodically move around the office to access office machinery, e.g., copy machine
Occasionally ascends/descends a ladder to service cabling and access points
Regularly stoop, kneel, crouch or crawl to position self to maintain and/or service equipment
Observe details at a close range
Frequently lift 15 pounds and occasional lift up to 50 pounds for various needs
Travel up to 15% of time across the network

Nice To Haves

Relevant certifications (e.g., CompTIA Network+, Security+, MCSA, CCNA) preferred

Responsibilities

System Administration: Monitor system performance and troubleshoot issues
Apply OS patches and upgrades regularly and upgrade administrative tools and utilities
Administer user account maintenance to include creation, updates, and terminations
Monitor system performance and ensure the reliability and availability of IT services
Upgrade systems with new releases and models
Network Management: Manage LAN, WAN, VPN, and firewalls to ensure secure and reliable connectivity
Monitor network performance and optimize as needed
Observe system performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups, and firewalls
User Support: Provide support to end users for system and network issues
Maintain documentation for system configurations, processes, and procedures
Provide support accessing SaaS and cloud-based applications
Work with the Managed Server Provider (MSP) to resolve user issues
Configure, deploy and manage computers, printers, iPads, and phones
Cloud and Virtualization + Other: Manage the O365 tenant, Azure AD, and other Microsoft Platforms
Assume additional responsibilities, to support Modern Aviation’s evolving business objectives
Sharepoint Administration
Charlotte Support: Serve as the on-site liaison to Charlotte International Airport IT department in support of base network infrastructure and telephone systems
Manage airport issued company mobile devices
Act as Liaison for base customer tenants’ IT needs
Support government networking requirements during official and VIP visits
Provide direct support for base camera/surveillance systems and AV systems for meetings and operational needs
Participate in base leadership team meetings and contribute to local operational planning
Support special projects and additional base initiatives as needed