Information Technology Support Summer 2026 Intern - Seattle (CMH Health)

Milliman•Seattle, WA

5d•$23 - $46•Onsite

About The Position

The IT Support department provides all aspects of support to local and remote users. We also control all local infrastructure and building conferencing and security systems. We are looking to add a full-time summer intern to our team. As part of this team, you will have very diverse duties and responsibilities. This position will be located on-site in our Seattle, Washington office from June through August 2026 with the opportunity to extend into the fall based on performance.

Requirements

Candidates must currently be pursuing a bachelor’s or master’s degree
Available to work full-time (at least 30 hours per week) at our Seattle, Washington office from June to August 2026
Knowledge in Windows Operating Systems
Microsoft Windows 10/11 and Office 365 Suite
Hands-on hardware (desktop, laptop, printer, conferencing equipment, mobile devices) troubleshooting
Updating software and windows
Basic TCP/IP networking
Physical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum)

Nice To Haves

Self-management Capabilities – Takes initiative to do what needs to be done with little to no guidance; Continuously works on improving own knowledge, skills, and attitudes; Exhibits a high sense of worth for self, others, and the organization; displays a positive, optimistic attitude towards challenges and problems
Problem Solving Expertise – Clearly isolates and defines problems, taking steps to resolve them before they become larger and more critical; Asks others for their opinions, suggestions, and ideas; Maintains a proper sense of balance of the perspectives and agendas of others
Planning Skills – Uses time effectively – works at a high level of energy on high priority items; Monitors important details rather than trivial ones; Plan weekly and daily actions; and thinks systematically – considers overall system and how to improve it
Influencing Capabilities – Communicates clearly both orally and in writing; Pleasant and willing to provide end-user support; establishes and maintains continuous, positive, cooperative communication with functions, organizational units, and customers; Informs team members about new knowledge, methods, technologies, and other developments

Responsibilities

Provides Helpdesk support for comprehensive end-user systems. End-user systems include but are not limited to hardware, software, networking, and telecommunications. Support includes research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end-user
Prioritize tickets based on urgency and/or priority with the information given
Completes thorough research and exhausts all possible resources when investigating an issue
Physically installs and configures new hardware, software, and systems
Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs
Provide orientation and guidance to users on how to operate new software and computer equipment
Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces. Must be able to climb stairs, balance, stoop, kneel, crouch, or crawl
Creates, updates, and reviews documentation. Responsible for contributing to IT knowledge base
Perform work on-site in Milliman’s Seattle, Washington office

Benefits

Challenging IT projects with practical on the job experience
IT audit processing experience
Experience working with Milliman IT professionals
Attendance at professional staff meetings and department meetings
On-the-job mentorship from experienced IT professional
Competitive pay
Prospect of securing a full-time position with Milliman
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
401(k) Plan – When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
Paid Time Off (PTO) – Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
Transportation – Pre-tax savings for eligible transit and parking expenses.