INFORMATION TECHNOLOGY SUPERVISOR II

State of California • Sacramento, CA

34d • Hybrid

About The Position

Under the general direction of the Information Technology Manager I (ITM I), the Information Technology Supervisor II manages, coordinates, provides technical consulting and support over the full range of server and software activities, with a strong emphasis on the Google Cloud Platform (GCP) environment. This role involves complex IT Operation and Cloud operations. The incumbent develops and maintains the IT system operating schedules and analyzes them for efficiency. The position supervises and monitors the daily work and performance of cross-functional staff and is responsible for ensuring the quality of IT operations environment documentation and reporting. The incumbent consults with senior management to ensure strategic goals are met and directs the daily operations of data backups, verification, and recovery, focusing on cloud-native and hybrid solutions. Candidates must be able to perform the following essential functions with or without reasonable accommodation. This posting may be used to fill future vacancies in accordance with 2 CCR §249.3 To be considered for this Information Technology Supervisor II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1572 Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement.

Requirements

• Candidates must be able to perform the following essential functions with or without reasonable accommodation.
• Applicants must be legally authorized to work in the United States without current or future need for visa sponsorship or employment-based green card processing support.
• Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Nice To Haves

• Maintain a high level of integrity, professionalism and confidentiality; use sound professional judgment, exercise initiative, and objective action. Consistently behave in an honest, fair, and ethical manner. Communicate clearly, simply, and effectively. Work cooperatively with all levels of OIS management and staff, other government agencies, and stakeholders to provide the highest level of service possible in person, by phone or email. Develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools and equipment; complete assignments in a timely and efficient manner; and adhere to department/division, directives, policies and procedures, including but not limited to, attendance, leave, and conduct. Maintain regular and acceptable attendance at such a level as is determined at the Department's sole discretion. Perform all work in accordance with DIR-OIS Compliance Policy and Procedure Directives and Memoranda.
• Must possess working knowledge of Google Cloud Platform (GCP).
• Invest in continuous education or certification to maintain up-to-date knowledge in information technology, emphasizing infrastructure services.
• Promote and advocate for the foundational information system principles of Confidentiality, Integrity, and Availability (CIA) throughout the organization.
• Ensure compliance with relevant federal and state laws, rules, regulations, and internal policies regarding IT operations, data privacy, security, and ethics.
• Understand and implement industry standards, data privacy regulations, and compliance requirements to enforce best practices.
• Keep current with emerging trends and best practices (including AI, machine learning, and cloud-based platforms) and evaluate their impact on IT strategy.
• Knowledge of the end-to-end Software Development Life Cycle (SDLC).
• Knowledge of Continuous Integration/Deployment (CI/CD) concepts and tools (e.g., Jenkins, GitHub, Maven).
• Knowledge of software security best practices, including security flaw identification, mitigation, and correction.

Responsibilities

• Manages, coordinates, provides technical consulting and support over the full range of server and software activities, with a strong emphasis on the Google Cloud Platform (GCP) environment.
• Develops and maintains the IT system operating schedules and analyzes them for efficiency.
• Supervises and monitors the daily work and performance of cross-functional staff and is responsible for ensuring the quality of IT operations environment documentation and reporting.
• Consults with senior management to ensure strategic goals are met and directs the daily operations of data backups, verification, and recovery, focusing on cloud-native and hybrid solutions.

Benefits

• Benefit information can be found on the CalHR website and the CalPERS website.
• Paid leave, geographical location differential for Oakland (not applicable in Sacramento) transit subsidy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees