INFORMATION TECHNOLOGY SUPERVISOR II

State of California•Sacramento, CA

36d•Hybrid

About The Position

This position is located in Sacramento County in the city of Rancho Cordova. Individuals who are eligible for a Training and Development assignment may also be considered for this position. This position is primarily telework; however, onsite attendance may be required as needed. Under the general direction of the IT Manager I, the IT Supervisor II (IT Sup II) performs leadership and supervisory functions for the Communication and Application Support Team within the Incarcerated Population and Community Solutions Section. This position oversees the communications technology vendor and directs other projects related to incarcerated technology. Please visit our website to learn more about Enterprise Information Services. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [email protected] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. For HRTS communication, this is in reference to Job Requisition (JR) 3217. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications. This advertisement is for an Information Technology Supervisor II position. Located at 1960 Birkmont Drive Rancho Cordova, CA. This position is primarily telework; however, onsite attendance may be required as needed. Please indicate the position number on your application: 065-624-1404-002. You will find additional information about the job in the Duty Statement.

Requirements

You will find the Minimum Requirements in the Class Specification.
To obtain list eligibility for the Information Technology Supervisor II, before applying for the position, you must first take and pass the Information Technology Supervisor II exam.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency.
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered.

Nice To Haves

Proven experience managing large-scale IT operations, ideally within government or correctional environments.
Demonstrated ability to lead cross-functional teams and nurture high-performance staff cultures.
Strategic thinker capable of aligning technology goals with public safety and rehabilitation mandates.
Deep understanding of communication technologies, especially in environments serving the incarcerated population.
Familiarity with business technology management, client services, and IT governance processes.
Experience briefing executive leadership and external stakeholders.
Ability to establish trust-based relationships with diverse groups, including incarcerated person advocacy organizations.
Experience negotiating complex vendor contracts, including drafting modifications and managing performance against SLAs.
Strong track record of holding vendors accountable to contract requirements through rigorous oversight.
Ability to act decisively during system outages or disruptions, coordinating vendor responses efficiently.
Demonstrated success in mitigating risks and ensuring compliance with federal and state mandates.

Responsibilities

Performs leadership and supervisory functions for the Communication and Application Support Team within the Incarcerated Population and Community Solutions Section.
Oversees the communications technology vendor and directs other projects related to incarcerated technology.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.
Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx.
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume