Information Technology Subject Matter Expert

ESM•Richmond, VA

7d•$114,000 - $142,000•Onsite

About The Position

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring an Information Technology Subject Matter Expert to support an enterprise-level program within a federal environment. The Information Technology Subject Matter Expert serves as an MIS Manager responsible for designing, developing, and implementing risk assessment and business continuity frameworks across a large, decentralized organization. Provides technical expertise and customer support for enterprise applications, automation solutions, open systems, and client/server environments, including multilingual, multiplatform, and multi-operating system infrastructures. Analyzes data processing and system requirements, plans system installations and upgrades, and develops applications leveraging Internet protocols and platforms. Evaluates emerging technologies and recommends solutions to meet business and operational needs. Designs, integrates, and troubleshoots network infrastructure, including routers, switches, routed networks, Frame Relay, static and dynamic routing, Ethernet and Token Ring topologies, network discovery, polling, and Cisco and 3Com technologies.

Requirements

In-depth experience with SAN, NAS, Object Storage, Cohesity, NetBackup, NetApp, and Pure Storage.
Experience with AWS S3/Glacier, Microsoft Azure Blob/Backup, OCI, and related industry certifications.
Minimum 5 years of hands-on experience supporting DoD IT systems.
Minimum 3 years designing, deploying, and managing enterprise storage, storage topologies, backup, and disaster recovery solutions.
Strong knowledge of Fibre Channel/Brocade, iSCSI, FCoE, NFS, SMB/CIFS, routing, security, and backup replication networks.
Expertise in ransomware mitigation, immutability, encryption, DISA STIGs/IAVAs, risk mitigation, and audit support.
Proven ability to lead storage and data protection projects through design, implementation, migration, and sustainment while managing and mentoring technical teams.
Ability to diagnose complex storage performance and backup issues, identify root causes, and implement timely solutions.
Hands-on experience with storage/backup automation, IaC, PowerShell, Python, Bash, and automated provisioning and capacity management.
Proficiency with Windows and RHEL storage management, including volume management, storage presentation, MPIO, backup agents, and backup/restoration of Oracle, SQL, and other enterprise databases.
Excellent ability to communicate technical concepts, collaborate across teams, and develop project plans, status reports, DR runbooks, job guides, and technical documentation.
Two (2) years' experience in an advisory/managerial position supporting DoW or Federal enterprise infrastructure. This includes evaluating, manufacturing, and integrating enterprise-level storage and backup software technologies.
Five (5) years hands-on experience with enterprise SAN (Storage Area Network) management to include capabilities and technologies such as: Fiber Channel zoning, iSCSI, FCoE (Fiber Channel over Ethernet) unified fabric, HBA/CNA (Host Bus Adapter/Converged Network Adapter), storage controllers, and LUN (Logical Unit Number), RAID (Redundant Array of Independent Disks), and file sharing / NAS (Network Addressable Storage).
Hands-on experience with enterprise hierarchical storage system management; operation of enterprise backup/restore services, using software such as Cohesity DataProtect.
Five (5) years hands-on experience working with Department of War (DoW) IT systems.
DOD 8140 baseline certification - IAT Level II
Computing Environment certification: AWS Certified Solutions Architect - Professional, Azure Solutions Architect Expert or relevant certification.
Top Secret Clearance

Nice To Haves

Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
Candidate must communicate effectively with team members, team lead, management, and government customers
Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision

Responsibilities

Serves as an MIS Manager responsible for designing, developing, and implementing risk assessment and business continuity frameworks across a large, decentralized organization.
Provides technical expertise and customer support for enterprise applications, automation solutions, open systems, and client/server environments, including multilingual, multiplatform, and multi-operating system infrastructures.
Analyzes data processing and system requirements, plans system installations and upgrades, and develops applications leveraging Internet protocols and platforms.
Evaluates emerging technologies and recommends solutions to meet business and operational needs.
Designs, integrates, and troubleshoots network infrastructure, including routers, switches, routed networks, Frame Relay, static and dynamic routing, Ethernet and Token Ring topologies, network discovery, polling, and Cisco and 3Com technologies.
Lead storage and data protection projects through design, implementation, migration, and sustainment while managing and mentoring technical teams.
Diagnose complex storage performance and backup issues, identify root causes, and implement timely solutions.
Automate storage/backup processes using IaC, PowerShell, Python, Bash, and automated provisioning and capacity management.
Manage storage on Windows and RHEL systems, including volume management, storage presentation, MPIO, backup agents, and backup/restoration of Oracle, SQL, and other enterprise databases.
Communicate technical concepts, collaborate across teams, and develop project plans, status reports, DR runbooks, job guides, and technical documentation.
Other duties as assigned.