Information Technology Specialist (POLICY AND PLANNING)

U.S. Army Cyber Command • Fort Shafter, HI

11d • Onsite

About The Position

This position is a Department of Defense Cyber Excepted Service (CES) role in the Excepted Service under 10 USC 1599f, located at Fort Shafter in Honolulu, Hawaii. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure and is designated Tier 3, Non-Critical Sensitive, Moderate Risk. The incumbent must obtain and maintain a Secret security clearance and meet applicable cyber workforce qualification and certification requirements.

The role supports Brigade current operations by reviewing and validating IT requirements and solutions, managing IT metrics, and overseeing operational plans, actions, and taskings related to several IT service areas. It also includes coordinating and delivering training for the civilian workforce. Temporary duty travel may be required up to 25%, and overtime may be required with compensation.

Requirements

• One year of directly applicable experience demonstrating the knowledge, skills, abilities, and competencies necessary for success in the position.
• Qualifying experience reviewing and creating plans and standard operating procedures for IT service delivery missions; analyzing locally gathered and centrally compiled data and metrics to assess service quality; monitoring performance and productivity across operational areas; and coordinating with management and employees to plan and present civilian training courses.
• IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving competencies.
• Obtain and maintain a Secret security clearance.
• Meet cyber work-role qualification requirements: foundational qualifications within 9 months, resident qualifications within 12 months, and 20 hours of Continuous Professional Development per work-role code, as applicable.
• Successfully complete the appropriate training and obtain and maintain the required certification or recertification for the position.
• Be able to travel on temporary duty up to 25%.
• May be required to work overtime with compensation, either pay or compensatory time.
• Meet applicable appointment suitability or fitness requirements and complete a three-year probationary period unless previously meeting the specified exception.
• Provide proof of U.S. citizenship.

Responsibilities

• Review and validate Information Technology requirements and solutions from staff sections and battalions in support of Brigade current operations.
• Lead, manage, and sustain the IT Metrics program.
• Ensure plans and revisions are approved, published, distributed, and implemented.
• Manage current operations actions and taskings to staff sections and battalions related to emergency transport, Installation Operations, Unified Capabilities (including secure voice), and Hosted Services.
• Manage staff actions in the listed operational areas.
• Develop and instruct civilian workforce training workshops as needed.

Benefits

• Federal employee benefits package for eligible employees and their families.
• Federal employees in Honolulu, Hawaii, are currently entitled to an 8.64% Cost of Living Allowance (COLA), subject to change.
• Recruitment or relocation incentives may be authorized.
• Permanent Change of Station (PCS) allowances may be authorized, subject to applicable regulations and agency determination.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed