Lead UX designer, IT Specialist IV - BCIT

Baltimore City•City of Syracuse, NY

2d•$87,373 - $139,674

About The Position

An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; responds to helpdesk requests. Work of this class may involve leading and training less experienced IT Specialists, but does not involve full supervisory duties or responsibilities.

Requirements

Bachelor's degree in science from an accredited college or university.
Four years of related specialty IT experience (e.g., system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing or developing and supporting cloud-based software integration).
Education must be obtained from an accredited institution.
Education credentials obtained out of the US must be evaluated for US equivalency.
Must provide sufficient information on the application to show that the minimum qualifications are met.

Nice To Haves

Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.

Responsibilities

Provides technical support to customers for personal computers, network system infrastructure equipment.
Tests, updates, and maintains mainframe client servers and microcomputer software and hardware.
Provides training on mainframe client servers and microcomputer software and hardware.
Responds to helpdesk requests.
Leads and trains less experienced IT Specialists (does not involve full supervisory duties or responsibilities).