About The Position

The Information Technology Specialist I will be responsible for Help Desk functions for computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer related hardware and software. Job will require troubleshooting and problem-solving techniques. Employee is responsible to maintain computers and peripheral equipment connected to Eddy County�s diverse network. Employee must keep confidential all secured and sensitive information revealed. Employee must be trustworthy, self-motivated, have a keen attention to detail, and have good customer service skills.

Requirements

  • High School Diploma or GED
  • Two years of experience with computer systems troubleshooting
  • Four years of experience with Windows platforms
  • Must possess a valid NM driver�s license and be insurable, with no DWI convictions and no more than two moving violations in the past three years
  • No illegal drug use within the past three years
  • The ability to understand and communicate in English, verbally and in writing

Nice To Haves

  • Trustworthy
  • Self-motivated
  • Keen attention to detail
  • Good customer service skills

Responsibilities

  • Help Desk functions for computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer related hardware and software.
  • Troubleshooting and problem-solving techniques.
  • Maintain computers and peripheral equipment connected to Eddy County�s diverse network.
  • Keep confidential all secured and sensitive information revealed.
  • Perform all other duties as assigned.
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