Information Technology Officer

City of ClaremontClaremont, CA
Onsite

About The Position

The City of Claremont is seeking an innovative and collaborative Information Technology Officer to lead our Technology Division and drive strategic technology initiatives for one of Southern California's most respected communities. As a fiscally sound organization with a recently adopted balanced two-year budget, the City offers employees the opportunity to build their careers in a stable and well-managed municipal environment. We believe our employees are our greatest asset. We foster a workplace where innovation, collaboration, and public service come together to make a meaningful difference. Under the general direction of the Assistant City Manager, the Information Technology Officer will perform strategic planning, systems design, budget development and administration, modernize systems, strengthen cybersecurity, manage acquisition of technology equipment for the City, and deliver exceptional technology services that support City operations and enhance service to the public.

Requirements

  • Six years of progressively responsible experience in all phases of business data processing, including systems analysis, programming, computer operations, communications, and distributive processing.
  • Three of these years will include supervisory experience in support of an enterprise level wide area network.
  • Bachelor’s Degree from an accredited college or university in computer science, information systems management, or a closely related field.
  • A valid California driver’s license and good driving record are required.

Nice To Haves

  • Provide strategic leadership in information technology and digital transformation.
  • Build strong relationships and communicate effectively with staff, Councilmembers, Commissioners, and community stakeholders.
  • Lead, mentor, and develop high-performing, collaborative teams.
  • Bring expertise in IT infrastructure, cybersecurity, enterprise systems, and technology planning.
  • Demonstrate strong skills in budgeting, project management, and delivering technology initiatives.
  • Be highly organized, with the ability to manage multiple projects, meet deadlines, and prepare clear, concise reports.
  • Exhibit the highest standards of honesty, integrity, and professionalism while fostering trust and collaboration across the organization.
  • Balance innovation with practicality by implementing technology solutions that align with the City's resources, operational needs, and organizational culture.

Responsibilities

  • Direct the daily operations of the Technology Division, including staff supervision, customer support, and budget administration.
  • Manage and support enterprise hardware, software, Windows networking, and Microsoft 365/Azure environments.
  • Plan, procure, implement, and maintain information technology systems and infrastructure.
  • Develop and implement IT strategic plans, policies, goals, and operational objectives aligned with City priorities.
  • Lead technology modernization projects, including virtualization, cloud migration, network enhancements, and backup and disaster recovery solutions.
  • Conduct systems analysis, application support, and occasional software development and programming activities.
  • Prepare technical reports, recommendations, and presentations for executive leadership and elected and appointed officials.
  • Build collaborative relationships with departments, vendors, and stakeholders to deliver innovative, secure, and reliable technology services.
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