Information Technology (Network/Systems Analysis)

U.S. Army Cyber Command • Fort Hood, TX

2d • Onsite

About The Position

This is a Department of Defense Cyber Excepted Service (CES) position under 10 USC 1599f, located at the 7th Signal Command, 106th Signal Brigade, Fort Hood, Texas. The position serves as a CyberSpace Support Center (CSC) IT Specialist (Network/System Administrator) and Land Mobile Radio (LMR) Technician under the administrative supervision of the Voice Branch Chief. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

The incumbent administers LMR access controls and system permissions for remote sites, helping prevent unauthorized changes to system features. The role develops routine IT goals, objectives, plans, and policies so the Network Enterprise Center and mission partners can adapt to changes in radio and wireless technology.

The position requires a Top Secret clearance, including eligibility for access to Sensitive Compartmented Information, and a Top Secret investigation. It is a Testing Designated Position subject to pre-employment and random drug testing, and a pre-employment physical is required. The employee must hold a valid state driver's license to operate government vehicles. Overtime and shift work, including nights, holidays, and weekends, may be required on short notice; the incumbent may be on call 24 hours and must be able to report within two hours of notification. Required training and certification or recertification must be completed in accordance with DoDM 8140.03.

Qualification may be based on one year of specialized experience or qualifying graduate education. Specialized experience includes evaluating LMR systems using technical data, maintaining user authorization databases, and operating an automated customer request database, together with the four IT-related competencies of attention to detail, customer service, oral communication, and problem solving. Alternatively, qualifying education is a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education in specified technical or quantitative fields, subject to the stated coursework conditions.

The position is an excepted appointment and does not confer competitive status. It requires a three-year probationary period, proof of U.S. citizenship, and direct deposit. Permanent Change of Station allowances may be authorized, and a relocation incentive may be authorized. Multiple positions may be filled.

Requirements

• One year of specialized experience evaluating LMR radio systems, maintaining user authorization databases, and operating an automated customer request database, including the IT competencies of attention to detail, customer service, oral communication, and problem solving; OR qualifying graduate education as described in the posting.
• Obtain and maintain a Top Secret clearance with a T5 investigation, including eligibility for access to Sensitive Compartmented Information.
• Complete a pre-employment physical and comply with applicant and random drug testing as a Testing Designated Position.
• Possess a valid state driver's license to operate government-owned vehicles for official use.
• Complete required training and obtain and maintain required certification or recertification under DoDM 8140.03.
• Provide proof of U.S. citizenship.
• Be available for overtime and shift work on short notice, including nights, holidays, and weekends; may be on call 24 hours and subject to a two-hour callback requirement.
• Submit a resume and any required documentation supporting eligibility and qualifications; transcripts are required when qualifying based on education.

Responsibilities

• Administer LMR access controls to regulate user permissions across remote sites and prevent unauthorized system feature modifications.
• Manage system access and user permissions for specific radio systems and features at remote sites.
• Develop routine IT goals, objectives, plans, and policies to help the Network Enterprise Center and mission partners adapt to changes in radio and wireless technology.
• Evaluate LMR radio systems by analyzing technical data and variables to determine operational capabilities.
• Maintain the user authorization database to support continuous, secure access to system features and remote sites.
• Operate an automated customer request database to track requests and provide resolution updates.

Benefits

• Federal employee benefits package, with benefits available to the employee and family subject to eligibility.
• Permanent Change of Station allowances may be authorized, subject to applicable regulations and agency determination.
• Relocation incentive may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree