Information Technology (IT) Technician

Lifepoint Health • Wytheville, VA

2h • $19 - $26 • Onsite

About The Position

Wythe County Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Information Technology (IT) Technician joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Join a dedicated and innovative IT team at the forefront of healthcare technology. We support a dynamic hospital environment where your work directly impacts patient care, staff efficiency, and operational excellence. This is a fantastic opportunity to launch your IT career in a meaningful way—combining cutting-edge systems, real-world problem-solving, and the chance to grow within the ever-evolving healthcare industry. Whether you're just starting out or looking to apply your tech skills in a purpose-driven setting, our team offers the mentorship, support, and experience to help you thrive.

Requirements

• High school diploma or equivalent.
• Must possess high level of customer service.

Nice To Haves

• Associate’s degree IT or related field is preferred.
• 2 years of experience in IT or related field is preferred, preferably in a healthcare environment.

Responsibilities

• Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary.
• Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges.
• Provides end-user desktop training and minor hardware/peripheral repair as appropriate.

Benefits

• Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED