Information Technology (IT) Intern
About The Position
Provide first-level technical support for hospital staff, including troubleshooting hardware, software, and basic network issues Assist with setup, configuration, and maintenance of computers, printers, mobile devices, and peripherals Support Electronic Health Record (EHR) systems and other clinical applications under supervision Help manage user accounts, access permissions, and password resets in accordance with security and HIPAA requirements Assist with routine IT maintenance, updates, and inventory tracking Respond to help desk requests in a timely and professional manner Support cybersecurity best practices, including device security and data protection Assist with documentation of IT procedures, workflows, and troubleshooting guides Collaborate with IT staff on special projects and technology upgrades as assigned Provide first-level technical support for hospital staff, including troubleshooting hardware, software, and basic network issues Assist with setup, configuration, and maintenance of computers, printers, mobile devices, and peripherals Support Electronic Health Record (EHR) systems and other clinical applications under supervision Help manage user accounts, access permissions, and password resets in accordance with security and HIPAA requirements Assist with routine IT maintenance, updates, and inventory tracking Respond to help desk requests in a timely and professional manner Support cybersecurity best practices, including device security and data protection Assist with documentation of IT procedures, workflows, and troubleshooting guides Collaborate with IT staff on special projects and technology upgrades as assigned Perform other duties as assigned. Maintain patient confidentiality at all times. Report to work on time and as scheduled. Wear identification while on duty. Maintain regulatory requirements, including all state, federal and local regulations. Represent the organization in a positive and professional manner at all times. Comply with all organizational policies. Conduct oneself as a professional in accordance with PRIDE values. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Requirements
- Must be at least 18 years old
- High school graduate
Nice To Haves
- CNA or equivalent experience preferred
- Medical terminology class (preferred but not required)
Responsibilities
- Provide first-level technical support for hospital staff, including troubleshooting hardware, software, and basic network issues
- Assist with setup, configuration, and maintenance of computers, printers, mobile devices, and peripherals
- Support Electronic Health Record (EHR) systems and other clinical applications under supervision
- Help manage user accounts, access permissions, and password resets in accordance with security and HIPAA requirements
- Assist with routine IT maintenance, updates, and inventory tracking
- Respond to help desk requests in a timely and professional manner
- Support cybersecurity best practices, including device security and data protection
- Assist with documentation of IT procedures, workflows, and troubleshooting guides
- Collaborate with IT staff on special projects and technology upgrades as assigned
- Perform other duties as assigned
- Maintain patient confidentiality at all times
- Report to work on time and as scheduled
- Wear identification while on duty
- Maintain regulatory requirements, including all state, federal and local regulations
- Represent the organization in a positive and professional manner at all times
- Comply with all organizational policies
- Conduct oneself as a professional in accordance with PRIDE values
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
High school or GED
Number of Employees
101-250 employees
