Information Technology Internship - Summer 2026

U.S. Chamber of Commerce•Washington, DC

1d•$20•Hybrid

About The Position

The U.S. Chamber of Commerce is seeking a motivated and detail-oriented Information Technology (IT) Intern this summer. This internship offers hands-on experience supporting our IT Help Desk and end‑user services, including technical support, account setup, and day-to-day IT operations. If you are interested in information technology, customer support, and learning how technology supports a large, mission-driven organization, we want to hear from you. The Chamber Internship Program is a one-of-a-kind opportunity to learn at the world’s largest business organization. In addition to directly supporting a team within the organization, interns have access to programming designed to help build professional skills and expand their networks. The Chamber also offers robust programming each semester to support professional development and networking for interns. These opportunities include company-wide meetings and social events, intern-exclusive discussions with senior executives such as the CEO, the Chief Policy Officer, and the President of the Foundation, as well as a resume review and interview preparation workshop. This is a 10-week internship expected to run from Monday, June 8 through Friday, August 14. Interns can expect to work around 35-40 hours per week. Interns work a hybrid schedule and are expected to be in the office at least three days per week at the U.S. Chamber of Commerce headquarters in downtown Washington, D.C. Fully remote applicants will not be considered. Interns are responsible for securing their own housing if needed. This is a paid internship, and students may also receive academic credit if they meet the criteria set by their school. The hourly rate for this position is $20.00 per hour. This internship is open to current college or graduate students, as well as individuals who have graduated within the past six months.

Requirements

Currently enrolled in a college or graduate program, or a recent graduate in Information Technology, Computer Science, Information Systems, or a related field
Strong interest in IT support, troubleshooting, and end‑user experience
Excellent customer service, communication, and interpersonal skills
Strong attention to detail and ability to follow procedures
Ability to handle sensitive information with professionalism and discretion
Proficiency in Microsoft Office and Windows environments; familiarity with ticketing systems, Active Directory, or basic networking concepts is a plus
This internship requires U.S. work authorization and is open to candidates with Curricular Practical Training (CPT) and/or Optional Practical Training (OPT).

Nice To Haves

Previous internship, coursework, or part-time experience in IT support, help desk, or customer service strongly preferred
Familiarity with ticketing systems, Active Directory, or basic networking concepts is a plus

Responsibilities

Provide first-level technical support to employees for hardware, software, and basic network issues
Respond to and track support requests through the IT ticketing system
Troubleshoot common issues related to laptops, mobile devices, printers, and internal applications
Escalate unresolved issues to appropriate IT team members
Assist with setting up and maintaining user accounts, profiles, and access permissions
Support onboarding and offboarding processes by preparing equipment and provisioning system access
Help maintain accurate documentation related to systems, users, and procedures
Assist IT team members with day-to-day operational tasks
Support basic inventory tracking for IT equipment
Participate in special IT projects as needed, including process improvements and documentation updates