Information Technology Summer College Internship

Kubota Corporation • Gainesville, GA

2d • Onsite

About The Position

Are you ready to dive into the world of Information Technology? We are seeking passionate and driven interns to join our IT team for a 12-week internship. This is your chance to gain hands-on experience and contribute to exciting real-world projects. We currently have openings for Service Desk Interns.

Requirements

• Currently pursuing a bachelor’s or master’s degree in fields related to Information Technology.
• Strong ability to work well within a team environment, with a positive attitude and self-motivation to produce high-quality work.
• A genuine desire to learn and grow professionally.
• Strong analytical and problem-solving skills that will help you tackle challenges effectively.

Responsibilities

• Provide first-line support to users by addressing their technical issues and inquiries via phone, email, or chat.
• Log, categorize, and prioritize incidents and service requests in the ticketing system, ensuring timely resolution or escalation as needed.
• Diagnose and resolve hardware and software issues, including operating systems, applications, and network connectivity problems.
• Create and maintain accurate documentation of support processes, known issues, and solutions to build a comprehensive knowledge base for future reference.

Benefits

• Gain valuable hands-on experience in the field of Information Technology.
• Work on impactful projects and learn from experienced professionals who are eager to mentor you.
• Networking opportunities with industry leaders and peers to expand your professional connections.
• Possibility to extend the internship into the school year, allowing for continued growth and learning.

What This Job Offers

• Career Level: Intern