Information Technology Internship

Merchants Insurance Group • Buffalo, NY

23h • Hybrid

About The Position

Merchants Insurance Group, a leading Property and Casualty Insurer in the
Northeast, is looking for is looking for a highly motivated Information
Technology Intern interested in learning and applying their skills in a
corporate capacity. You will be working directly with colleagues and learning
about diverse topics including software testing, basic programming, and
improving internal tools.

Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the
A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to
Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a
Top Private Company (2019-2025). Merchants was also granted the Ward’s 50®
designation as a top-performing property-casualty insurance company for four
consecutive years (2021-2024) and has been granted the Ivans Spark Award for
innovation (2024-2025). In October 2024, Newsweek and Statista included
Merchants Insurance Group on their first-ever America’s Most Reliable Companies
list, which highlights organizations that other companies can feel confident
doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one
of only 300 companies to make the list.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule
requires 2 full days per week in the office, with the option to work the
remaining days at home or in the office. This exciting Hybrid Work benefit
offers colleagues a flexible work schedule with the ability to remain connected
with their Merchants team and colleagues.

Projects may include: 

Assist with Rate Review Modernization Project by doing hands‑on work such as
testing the new system and helping program parts of the portal that support
daily operations. This includes checking that features work correctly,
reporting issues, and assisting the team with basic development tasks.
Provides assistance with the modernization of our internal portals. This may
include helping update pages, improving how information is organized,
reviewing user feedback, and working with technical staff to make the portals
easier to use.

Requirements

• Candidates should be pursuing a 4-year college degree.
• Basic understanding of the Software Development Life Cycle (SDLC).
• Knowledge of at least one programming language (any language is acceptable).
• Full-time, paid internship at $20.00 hourly starting May 2026 through August 2026 based on school schedule. A minimum commitment of 2-3 months is required.
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to work both independently and as a team in a hybrid work environment

Nice To Haves

• Experience with Angular, angular and C# is preferred but not required.
• Interest in web development or portal modernization.

Responsibilities

• Assist with Rate Review Modernization Project by doing hands‑on work such as testing the new system and helping program parts of the portal that support daily operations. This includes checking that features work correctly, reporting issues, and assisting the team with basic development tasks.
• Provides assistance with the modernization of our internal portals. This may include helping update pages, improving how information is organized, reviewing user feedback, and working with technical staff to make the portals easier to use.

Benefits

• Welcoming and positive work environment.
• Flexible work arrangements.
• Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 101-250 employees