Information Technology Internship

Wawa, Inc.

1d • Onsite

About The Position

The Wawa Internship Program offers students hands-on experience in a collaborative corporate environment, where they work alongside experienced professionals, contribute to meaningful business projects, and build skills that support their academic and professional growth. Throughout the summer, interns participate in professional development and networking opportunities with fellow interns and company leaders. The program culminates in a capstone presentation, where interns showcase key projects, accomplishments, and the impact of their contributions.

As an Identity & Workspace Services Intern, you'll gain hands-on experience supporting the technologies and services that enable Wawa associates to securely access applications, devices, and collaboration tools across the organization. You will work alongside experienced IT professionals to support workplace technology initiatives and contribute to projects that enhance the associate experience.

Requirements

• Ability to work effectively both independently and within a team environment.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Analytical mindset with effective problem-solving capabilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Currently pursuing a bachelor's degree in Information Systems, Computer Science, Information Technology, or a related field.
• Expected graduation date between Spring 2028 and Spring 2030.
• Ability to work onsite at Wawa Corporate Headquarters in Media, PA, four days per week throughout the internship program.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.

Nice To Haves

• Previous internship, project, or leadership experience related to technology is preferred.

Responsibilities

• Assist with identity and access management processes, including user account provisioning, access requests, and security-related workflows.
• Support enterprise workplace technologies that enable collaboration, productivity, and secure access for corporate and field associates.
• Gain exposure to endpoint management and device lifecycle processes across Windows, macOS, and mobile platforms.
• Partner with Tier 1 and Tier 2 support teams to troubleshoot workplace technology issues and improve the overall end-user experience.
• Participate in process improvement and automation initiatives that streamline support and access management activities.
• Analyze support trends, document procedures, and recommend opportunities to enhance service delivery and operational efficiency.
• Collaborate with cross-functional technology teams on projects related to identity services, workplace tools, and associate productivity solutions.
• Develop an understanding of IT service management, security best practices, and enterprise technology operations within a large retail organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern