Information Technology Intern

Smith + Howard Career•Atlanta, GA

8h•Hybrid

About The Position

The Technology Intern’s role is to support the firm’s technology department and assist staff with technology issues from remote and deskside on workstation issues. This is a temporary position (6-8 months). The IT Intern is expected to work 20 to 40 hours per week with flexible scheduling to accommodate classes if needed in a hybrid office environment.

Requirements

Knowledgeable of Windows, Office 365, Azure Active Directory, Exchange, Intune
Basic Audio/Visual setup and assistance for meetings and presentations.
Excellent communication skills with the ability to work both in a team and independently
Currently pursuing or has obtained a computer or technology related degree, or equivalent combination of education and relevant experience.
Ability to format documents and spreadsheets effectively and efficiently.
Willingness and ability to learn and use new software applications as required.

Responsibilities

Work on help desk tickets.
Assist with user setup.
Assist with technology related projects.
Provide a high quality, accurate work product.
Provide solid support to staff and respond to requests in a timely manner.
Demonstrate comprehension and understanding of technology concepts, products and solutions, and service delivery methodologies.
Exemplify Brand Attributes of the Firm.
Comply with all policies and procedures of the Firm.
Demonstrate ability to work individually or in a team environment.
Be dependable and conscientious.