Information Technology Intern, Information Technology Department

Stearns County MN•St. Cloud, MN

20h•$20

About The Position

To provide assistance in the installation and maintenance of PC computer hardware and PC application software, including the removal and disposal of old PCs, set-up and installation of new PCs. This position is responsible for writing documentation such as web site help text and end user documentation and performing miscellaneous daily tasks.

Requirements

Must be a high school graduate or equivalent
Must have experience using a personal computer and Microsoft Office Outlook, Word and Excel
All employees are required to reside within the state of Minnesota.

Nice To Haves

Candidates that are currently pursuing a career in Information Technology or enrolled in Information Technology college courses
Experience trouble shooting PC hardware and software
Experience with audio/visual equipment and hybrid meeting environments
Experience with ZOOM, WebEx and Microsoft Teams

Responsibilities

Performs set-up and installation of PC's and printers.
Assists the IT staff with the removal and disposal of old PCs.
Assists IT staff with documenting various IS procedures and operations.
Assists IT staff with the implementation of departmental and County-wide computing projects.
Responsible for Service Desk duties such as dispatch, end user phone support and call resolution.
Updates the IT Service Desk Ivanti service manager.
Assists county staff with running audio/visual equipment for board meetings.
Attends work in a regular and timely manner.
Performs other duties as assigned or apparent.