Information Technology Intern

Kimley-Horn•Pleasanton, CA

1d•$25 - $26•Onsite

About The Position

Kimley-Horn is looking for an Information Technology (IT) Intern in our Pleasanton, California (CA) office. This is not a remote position. IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 18 years!

Requirements

In the process of receiving Bachelors Degree in Information Systems or related fields
Previous experience in customer service
Understand Windows 11 and be able to configure and troubleshoot PC level problems
Knowledge of Windows Server 2016
Install and support enterprise applications
Ability to install new printers/copiers/plotters and other office equipment
Excellent communication, written, and customer service skills
High aptitude and willingness to learn new technologies
Efficiently working to solve problems and explain solutions

Nice To Haves

Experience with CAD/Engineering applications
MCP or A+ or Network+ or Cisco CCNA Certification is a plus
Mobile device configuration and use (iPads, Smartphones)
Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking fundamentals

Responsibilities

Daily IT support of our office while shadowing IT Analysts
Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
Prioritize, troubleshoot/resolve problems and follow-through with internal clients