Information Technology Intern

Portage Learning Careers • Beaver Falls, PA

1d • $16 • Onsite

About The Position

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction, but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to … Believe the best in our employees Invest in our people Collaborate with humility, respect, and appreciation Cultivate curiosity and encourage creativity. The main objective of this paid summer internship is to provide technical support to students, improve internal security processes, and aid in technology-related tasks for administration. The Information Technology Intern will work closely with the supervisor to support existing systems, design new systems, and implement various policies.

Requirements

• Basic understanding of computer hardware, software, and networking concepts.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent communication (written, verbal, listening and public speaking) skills.
• Demonstrates a self-motivated and results-driven approach in a fast-paced environment, consistently delivering high-quality results while understanding the significance of automated testing.
• Must be service oriented with a focus on helping others.
• Currently pursuing an undergraduate degree in Computer Science, Information Technology, or related field.
• Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, and FBI Fingerprinting.
• Demonstrated agreement with and vision for the stated mission, philosophy, values, and goals of Portage Learning.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Some experience in support/technical roles desired but not required.

Responsibilities

• Support faculty and staff with technical inquiries as assigned.
• Deploy and re-provision devices, including new and existing hardware.
• Assist in testing of new technologies, networks, and security principles.
• Contributing to the development and improvement of IT processes and procedures.
• Assisting in network administration tasks, including maintenance and documentation.
• Collaborating with IT team members on special projects and initiatives.
• Providing technical support to faculty and staff via Slack, email, or in-person.
• Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 101-250 employees