IT Intern - Fall Internship

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

9d•Onsite

About The Position

This position supports the day-to-day operational needs of the Mary Free Bed IT Department as well as provides support to project-based tasks. This will give the intern gainful experience and knowledge in the workings of an enterprise IT environment.

Requirements

Completed coursework in information technology
Student should be a junior or senior level student at an accredited college.
Proficiency with Microsoft Office, including Word, Excel and Outlook.
Effective, verbal and written communication skills.
Ability to express complex technical concepts effectively, both verbally and in writing to technical and non-technical audiences.
The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.

Nice To Haves

Demonstrates excellent customer service and standards of behavior as well as encourages, coaches and monitors the same in team members.
This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Contributes by identifying problems and seeking solutions.
Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Responsibilities

Provide support to IT staff and leadership for the following functions:
Assisting in the installation and/or maintenance of physical networking infrastructure
Analyzing existing processes and recommending solutions that will bring added efficiency
Assisting with the management of IT asset inventory and supporting hardware deployment projects
Supporting project management functions
Validating IT solutions/project deliverables
Creating and maintaining technology documentation for internal and external audiences
Other duties as assigned