Information Technology Intern (Summer)

AARP•Washington, DC

6h•$18 - $28•Hybrid

About The Position

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations, system and software lifecycle implementations, enabling the mobile workforce and protecting AARP network, systems and data. A variety of technologies and practices are used including cloud computing, automation, artificial intelligence and machine learning within highly collaborative Agile teams. Are you a rising junior or graduate student seeking to put your solid computer science, technology, business, and people skills into practice? Do you have a passion for thinking and acting in an agile manner and implementing ideas that impact the 50+ community? Then AARP's Information Technology Services (ITS) team is looking for you! The ITS mission is to design, deliver, operate, and promote technology solutions that enable AARP to achieve its goals. As an Information Technology Intern, you will apply strategic, analytical, and creative thinking to solve challenging technology problems. On any given day, you could be working with Information Technology Engineers, Platform Managers, Business Partners, or IT Executives, focusing on the most important problems we are trying to solve to ensure we meet the business's needs and advance the AARP mission to support the 50+. We'll challenge you to think and work in new ways. We are committed to your growth and cultivating your continued learning and development. This paid internship is for Summer 2026.

Requirements

Prospective interns must be currently enrolled in a degree program at an accredited college or university; be considered rising undergraduate juniors or seniors, graduate students, or post-doctoral students; and remain academically enrolled throughout the internship. AARP also considers non-traditional interns who are looking to re-enter the workforce or change careers. This may include those who have previously graduated from college and enrolled in a continuing education program
Advanced problem-solving skills using logic and data
Critical thinking and analytical skills
Ability to articulate complex technical issues to those not as experienced
The ideal person will possess the willingness and capacity to learn quickly and apply new knowledge
They will also have proven analytical skills, excellent written and oral communication abilities
Currently enrolled in an undergraduate-level degree-seeking program related to math, statistics, scientific computing, data and analytics, business analytics, marketing, or a related field
Must be available to participate in the intern program from June to August, working 40 hours a week
Advanced user of Excel, PowerPoint, and Word
College-level experience with coding practices and languages (such as Java, C/C++, Python, or others)
Experience with popular business tools (Windows, Office Professional, Visio, SharePoint, etc.)
AARP will not sponsor an employment visa for this position at this time.
Regular and reliable job attendance
Exhibit respect and understanding of others to maintain professional relationships

Responsibilities

Strategic
Applying innovative thinking and problem-solving skills to address data-related challenges within the Information Technology Services department
Meeting with key leaders to learn how data science supports the design, delivery, operation, and promotion of technology solutions that enable AARP to achieve its goals
Analytical
Cleaning, preparing, and analyzing datasets to generate actionable insights for IT-related projects
Contributing to the interpretation of data analysis results and documenting findings in clear, concise reports for stakeholders
Design Thinking
Learning and applying AARP’s Design Thinking framework to understand user needs and achieve results that align with business objectives
Exploring innovative solutions for data science projects, focusing on user-centered outcomes
Operational
Collaborating with technology stakeholders to deliver data-driven service solutions that improve system security, performance, and availability
Applying agile principles and practices while working on IT capability and platform team initiatives
Supporting process improvement efforts, including constructing and deploying process-centric Business Process Management (BPM) solutions
Developing predictive models using supervised and unsupervised machine learning techniques to solve IT-related challenges, such as predicting ticket escalations or identifying anomalies in system performance
Evaluating the performance of machine learning models using appropriate metrics (e.g., R², RMSE, F1 scores) and iterating on model improvements
Completing an end-of-internship project that showcases your knowledge and presenting findings to IT leadership