Information Technology & Data Analyst

Johns Hopkins Applied Physics Laboratory•Laurel, MD

110d•Onsite

About The Position

This role serves as a critical bridge between business needs and technical solutions, ensuring systems are secure, reliable, and aligned with organizational and mission requirements. The Information Technology & Data Analyst will support enterprise IT systems and leverage data to drive informed decision-making across the organization. The position involves analyzing structured and unstructured data to identify trends, risks, and opportunities, and translating these findings into clear, actionable recommendations for stakeholders. Support will be provided through reporting, modeling, and visualization, including the design and maintenance of interactive dashboards using tools like Power BI. The role also includes developing lightweight tools, scripts, or workflows to automate data processing and reporting, and improving existing systems and processes for efficiency, scalability, and usability. Analyzing business and operational requirements and translating them into effective technical solutions is key, as is supporting the design, implementation, testing, maintenance, and monitoring of IT systems and applications. The analyst will monitor system performance and data quality, identify issues, and recommend improvements. Interpreting policies, requirements, and standards and translating them into data collection and reporting needs, while ensuring data accuracy, consistency, and compliance with cybersecurity, privacy, and regulatory requirements, are also core functions. Participation in risk, change, and configuration management activities, working with systems, databases, and APIs to extract and integrate data, and supporting system upgrades, migrations, and technology refresh efforts are expected. The role also involves performing queue and task management activities for classified systems and developing and maintaining system documentation, procedures, and user guides. Collaboration with stakeholders, vendors, and technical teams, and providing technical and data-related guidance to users and leadership are essential.

Requirements

Hold a Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Have experience supporting enterprise IT systems and environments
Have working knowledge of operating systems, networks, databases, and enterprise applications
Demonstrate strong analytical and problem-solving skills
Can communicate technical information effectively to non-technical audiences
Have a strong understanding of data structures, databases, and data workflows
Are able to interpret complex requirements or policies and translate them into technical or data-driven solutions
Have experience with data visualization tools such as Power BI, Tableau, or similar
Hold a current Secret security clearance with the ability to acquire a Top Secret clearance within six months. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship

Nice To Haves

Experience with at least one programming or scripting language (e.g., Python)
Strong technical analysis and systems thinking
Experience developing internal tools or automations
Knowledge of cloud platforms or modern data stacks
Attention to detail and disciplined documentation practices
Ability to manage multiple priorities in a dynamic environment
A collaborative mindset with the ability to work independently
Familiarity with data governance, compliance, or regulatory-driven environments
Experience working in cross-functional or technical teams

Responsibilities

Analyze structured and unstructured data to identify trends, risks, and opportunities
Translate data findings into clear, actionable recommendations for stakeholders
Support decision-making through reporting, modeling, and visualization
Design and maintain interactive dashboards (e.g., Power BI or similar tools)
Develop lightweight tools, scripts, or workflows to automate data processing and reporting
Improve existing systems and processes for efficiency, scalability, and usability
Analyze business and operational requirements and translate them into effective technical solutions
Support the design, implementation, testing, maintenance, and monitoring of IT systems and applications
Monitor system performance and data quality; identify issues and recommend improvements
Interpret policies, requirements, and standards and translate them into data collection and reporting needs
Ensure data is captured accurately, consistently, and in compliance with cybersecurity, privacy, and regulatory requirements
Participate in risk, change, and configuration management activities
Work with systems, databases, and APIs to extract and integrate data
Support system upgrades, migrations, and technology refresh efforts (e.g., ServiceNow GRC, MCN, HCSD, NEXTOPS)
Perform queue and task management activities for classified systems
Develop and maintain system documentation, procedures, and user guides
Collaborate with stakeholders, vendors, and technical teams to support initiatives
Provide technical and data-related guidance to users and leadership