Information Technology Architect | (Cloud Engineer)

City of Atlanta•Atlanta, GA
•Hybrid

About The Position

The Information Technology Architect (Cloud Engineer) in the Enterprise Data Services (EDS) team, within the Office of Technology and Digital Experience (TDE), is responsible for architecting, engineering, and operating the cloud and database platforms that support the Department of Aviation’s enterprise data and AI initiatives. This hybrid role combines cloud engineering with database administration: enabling secure, scalable cloud services while administering Oracle, SQL Server, and cloud-managed database systems, including design, development, implementation, capacity planning, monitoring for availability, performance tuning, backup and recovery, security, upgrades, and troubleshooting. The ideal candidate brings a strong foundation in data engineering and cloud infrastructure, along with the ability to design and deliver reliable, secure, and cost-effective data platforms that keep airport systems available 24 x 7 x 365 while enabling the airport’s analytics, automation, and AI roadmap.

Requirements

  • Bachelor’s degree in Computer Science, Management Information Systems, or a related field (equivalent professional experience may be considered for substitution for the required degree on an exception basis).
  • Five (5) years’ of related experience in database administration, systems engineering, or cloud infrastructure, including Oracle and SQL Server administration and at least two (2) years of hands-on experience with public cloud platforms.
  • Knowledge of cloud computing, networking, identity, and managed data services on platforms such as Microsoft Azure and AWS, and the ability to design secure, scalable architectures.
  • Strong background in Oracle and SQL Server administration, including SQL, PL/SQL, and T-SQL, performance tuning, replication, and backup and recovery.
  • High-level understanding of system architectures, storage, and database and cloud security practices, with working knowledge of Azure environment.
  • Proficiency with scripting and infrastructure as code (e.g., PowerShell, Python, Terraform) and with monitoring and database management tools such as Oracle Enterprise Manager and Toad.
  • Ability to manage multiple projects and tasks concurrently and to prioritize effectively.
  • Self-starter able to use judgment and initiative to undertake activities and resolve complex technical problems with minimal supervision.
  • Excellent oral and written communication skills, the ability to work alone or within a team, and a customer-focused, responsive approach when serving business units.
  • Experience maintaining software licenses and managing vendor maintenance and support agreements.
  • Willingness to work extra hours as needed, participate in an on-call rotation, and respond to after-hours emergencies.

Nice To Haves

  • Aviation, transportation, or public sector experience with knowledge of FAA and TSA requirements, cybersecurity standards, and airport IT ecosystems.
  • Experience designing and migrating enterprise workloads and databases to Microsoft Azure, AWS, or similar cloud platforms, including networking, identity, and landing zone design.
  • Experience with Oracle, SQL Server, and cloud-managed database services, including high availability, replication, backup and recovery, and performance tuning.
  • Experience with scripting (PowerShell, Python, shell), infrastructure as code (e.g., Terraform, Bicep), and CI/CD and DevOps practices.
  • Experience managing software licenses, vendor support agreements, and cloud consumption costs (FinOps).
  • Master’s in IT, Computer Science, or related field.
  • Certifications such as Azure Solutions Architect Expert, Azure Database Administrator Associate (DP-300), AWS Certified Solutions Architect, Oracle Certified Professional, TOGAF, or ITIL preferred.

Responsibilities

  • Design, build, and maintain cloud architectures, landing zones, and reference designs for enterprise data services, aligned with EDS standards, security requirements, and the enterprise data and AI roadmap.
  • Enable and manage cloud services, including compute, storage, networking, identity, and managed database and analytics services, for airport applications and data workloads.
  • Plan and execute migrations of on-premises databases and applications to cloud platforms, including assessment, sizing, cutover, and validation.
  • Automate provisioning, configuration, and deployment using scripting, infrastructure as code, and CI/CD pipelines.
  • Monitor and optimize cloud consumption and costs, and recommend right-sizing, reservation, and licensing strategies.
  • Administer and maintain day-to-day operations of Oracle, SQL Server, and cloud-managed databases, services, and software, including creating user accounts, assigning permissions and schemas, and creating tables and fields.
  • Configure and maintain database software and environments, ensuring data remains consistent, accurate, and clearly defined, and that security levels comply with Division and Department standards and procedures.
  • Monitor the overall health, availability, and performance of database systems, services, and data flow, and take corrective action as required to ensure reliable performance.
  • Perform installation, upgrades, patching, capacity planning, and performance tuning, and resolve database performance, capacity, replication, and other distributed data issues.
  • Develop and implement data models, database designs, data access code, and table maintenance code, documenting how data elements are defined and used.
  • Plan, schedule, and verify backup and recovery procedures, and ensure that required backups are completed.
  • Restore failed production databases and services through the disaster recovery process, and design high availability and disaster recovery solutions across on-premises and cloud environments.
  • Act as a member of a team to ensure 24 x 7 x 365 availability of the Department’s enterprise database systems and cloud services.
  • Plan, coordinate, and implement security measures, including access controls, encryption, and auditing, to safeguard information against accidental or unauthorized damage, modification, or disclosure.
  • Develop standards and guidelines to guide the use and acquisition of software and to protect vulnerable information.
  • Ensure cloud and database environments meet security, compliance, and operational resilience requirements, including the protection of Sensitive Security Information (SSI), Controlled Unclassified Information (CUI), personally identifiable information (PII), and critical infrastructure data.
  • Ensure databases and software applications are patched and upgraded to current supported product versions.
  • Architect and support the data platforms that power enterprise reporting, analytics, and the AI roadmap, including data integration, pipelines, data warehouses, and secure environments for AI and machine learning workloads.
  • Partner with data engineers, BI engineers, and analysts to ensure data availability, performance, quality, and consistency across enterprise data services.
  • Support data governance initiatives, including metadata, lineage, data quality, and access management.
  • Databricks/lakehouse architecture
  • Azure architecture
  • Data modeling
  • APIs/events
  • Data governance
  • Integration patterns
  • Research and resolve problems, coordinate activities with IT support staff as required, and document findings.
  • Respond to and resolve, or ensure resolution of, issues assigned by the Help Desk.
  • Create procedures and process documentation for database and cloud standards.
  • Write technical and end-user documentation for assigned projects, including architecture diagrams, data models, and runbooks.
  • Follow the division team handbook, policies and procedures, software standards, software development lifecycle, and change management.
  • Serve as the EDS representative for the assigned area, acting as a liaison to business units and delivering customer-focused, responsive service.
  • Analyze and recommend functional and technical process improvements, and stay current on Oracle, SQL Server, cloud platform features, and development tools.
  • Support and assist with the Strategic Objectives and Wildly Important Goals (WIGs) of the Division and the Department of Aviation.
  • Participate in the on-call rotation as scheduled or requested, and respond to after-hours emergencies as needed.
  • Prepare management reports related to system audit, availability, performance, and cloud costs as needed.
  • May perform other duties as assigned.

Benefits

  • The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
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