Information Technology AM Analyst

Hancock Whitney•New Orleans, LA

About The Position

The primary focus of the Application Portfolio Analyst is to develop, analyze, and manage an evolutionary improvement path for technology application assets. This path will move the organization from an ad hoc, inconsistently performing practice, to a mature, disciplined, and measured level of competency for the Enterprise Application Portfolio. It will be based on the overall framework established by, and with ongoing guidance from, the Business Architect. The Application Portfolio Analyst will focus on the establishment of an Application Portfolio with appropriate profile references for the portfolio components and establishment of an Application Portfolio Management (APM) approach. This includes the development of strategies and tactics that allow IT application assets and the management of those assets to: align with core business objectives; enable prioritization of assets by key business process owners; create/validate application lifecycle measurements that ensure alignment and facilitate the effective and efficient use of assets and resources. The ultimate goal is the effective use of IT resources to achieve organizational strategies in the most cost efficient manner. The successful execution of this mission will also derive greater value and flexibility from our current and future technology assets, especially in relation to aligning these assets with Enterprise objectives.

Requirements

Bachelor’s degree in Computer Sciences or a related field and at least five years of developed expertise in Systems Analysis, Application Portfolio Management, and associated components, or an equivalent combination of education and experience.
Demonstrated leadership and experience in a multi-source environment; insourced, outsourced, etc.
Project management experience
Working knowledge of Capability Maturity Models as it relates to IT asset prioritization, integration, and lifecycle management
Working knowledge of Application Portfolio Management approaches
Working knowledge of project management and development approaches
Strong working knowledge of the banking industry
Knowledge of various budgeting approaches and techniques
Strong technical skills with key support applications, (i.e., Excel, Word, Access, PowerPoint, and Visio)
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to establish and maintain a high level of credibility with all levels of internal and external customers
Superior presentation skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Working knowledge of Microsoft Office products, including: Microsoft Word, Excel, Access, PowerPoint, Visio, Project, and Outlook
Knowledge of banking industry processes and the types of systems used to support those processes across the Enterprise

Nice To Haves

MBA preferred

Responsibilities

Develop an APM repository and strategies, approaches, and specific tactics that allow business systems / IT application assets to align with core business objectives.
Improve the overall “system” by working with key stakeholders to identify ways to eliminate the gap between current performance and desired business goals and objectives.
Enable prioritization of improvements and assets by key business owners, in coordination with Strategic Services’ Project Portfolio Management process.
Create a defined and well documented understanding of business systems in terms of their use in the organization and key technology architectural components.
Support the effective use of all resources to achieve organizational strategies in the most cost efficient manner.
Establish concise application lifecycle reporting and metrics through the establishment of Application Portfolio Management (APM) processes and tools.
Assess application inventory in terms of operational performance, application risk, and architectural fit.
Assess application contribution/support of key business processes (business importance) in coordination with business line Subject Matter Experts (SMEs) and the Business Architecture Analyst.
Identify application functionality redundancy across business processes.
Identify and establish effective management processes for non-discretionary application costs.
Identify application lifecycle targets based on the findings from the efforts above, resulting in the prioritization of the “right” application updates, or sun-downing, focused on alignment with strategic value, functional and technical quality.
Foster the growth of the APM culture through establishment of SME level knowledge and effective communication of APM related efforts.
Participate in benchmarking studies and improvement efforts related to these areas.
Support the incorporation of benchmark study findings into existing metrics.
Support the identification of internal improvement initiatives.
Coordinate communication to key stakeholders about these approaches and in general systems analysis/application portfolio management.
Effectively communicate all of the above to the entire team and consistently manage expectations based on these approaches.
Perform all other duties and special projects as assigned.
Build and maintain relationships with technology vendors.
Perform project management and participate in strategic planning.
Indirectly supervise and coach employees and occasionally contractors in relation to APM activities and for resolution of organizational objectives.
Plan, schedule, assign, monitor and direct activities of team members on technical and operations projects as needed.