Information Systems & Business Intelligence Analyst

EDUCATORS RESOURCE INC•Semmes, AL

6d•Onsite

About The Position

Educators Resource is a growing national wholesale distributor of educational, office, and fine art supplies serving schools, retailers, and educational organizations across the United States. For almost 50 years, we have built a reputation for exceptional service, operational excellence, and long-term customer relationships. Today, we continue to invest in technology that helps us better serve our customers while supporting the company's continued growth. Technology is a strategic investment throughout our organization, and we're looking for an Information Systems & Business Intelligence Analyst who enjoys solving business problems with innovative technology solutions. This role offers the opportunity to work directly with business leaders across Finance, Operations, Sales, Customer Service, Purchasing, Distribution, and Executive Management to improve business processes, modernize systems, and develop data-driven solutions that have a measurable impact on the organization. If you enjoy analyzing complex business challenges, building better processes, working with data, developing business intelligence solutions, and driving technology initiatives from concept through implementation, we'd like to hear from you. The Information Systems & Business Intelligence Analyst serves as the bridge between business operations and technology by identifying opportunities to improve processes, optimize business systems, and delivering meaningful data-driven insights. This role combines business analysis, systems analysis, business intelligence, data analytics, application development, and process automation while leading strategic technology initiatives that improve efficiency and support the company's continued growth.

Requirements

Bachelor’s degree in information systems, Computer Science, Business Analytics, or a related field (or equivalent experience).
3–7 years of experience in information systems, business intelligence, business systems analysis, application support, or related technology roles.
Strong SQL skills including joins, views, stored procedures, query optimization, and data analysis.
Experience with Microsoft SQL Server and relational database design concepts.
Experience developing automation, applications, or system integrations using C#, Python, PowerShell, or similar programming languages.
Experience supporting or enhancing ERP and other enterprise business applications.
Knowledge of data warehousing concepts, ETL processes, and business intelligence solutions.
Experience with API integrations, REST services, JSON, XML, and modern data exchange technologies.
Experience developing dashboards using Power BI, SSRS, or similar reporting platforms.
Understanding software development life cycle (SDLC), testing methodologies, and changing management practices.
Strong analytical, critical thinking, and problem-solving abilities.
Ability to analyze complex business challenges and develop practical technology solutions.
Excellent verbal and written communication skills with the ability to communicate technical concepts to non-technical audiences.
Highly organized with strong project management and prioritization skills.
Self-motivated with the initiative to identify opportunities and recommend improvements.
Collaborative team player who builds strong working relationships across departments.
Passion for continuous learning and leveraging emerging technologies, AI, and automation to improve business performance.

Nice To Haves

Experience with many of the following technologies is beneficial: Microsoft SQL Server, Power BI, C#, Python, REST APIs, JSON / XML, ETL Processes, Data Warehousing, Business Intelligence, ERP Systems, Microsoft 365, SharePoint, Visual Studio, Process Automation, Data Analytics, AI-assisted Business Automation.

Responsibilities

Partner with Finance, Operations, Customer Service, Sales, Purchasing, Distribution, and Executive Leadership to understand business objectives and operational challenges.
Analyze business processes and workflows to identify opportunities for improvement, automation, and increased efficiency.
Recommend technology solutions that improve productivity, reporting, and decision-making.
Identify opportunities to leverage automation and emerging technologies to streamline business operations.
Gather, document, and translate business requirements into functional and technical specifications.
Analyze existing systems and recommend enhancements or new technology solutions.
Support ERP, reporting, and internal business applications.
Develop process documentation, workflow diagrams, and test plans.
Participate in user acceptance testing, implementation, and production support.
Develop SQL queries for reporting, business analysis, troubleshooting, and data validation.
Design and support enterprise reporting, dashboards, and business intelligence solutions.
Support enterprise data warehouse initiatives and data integration projects.
Analyze data trends and identify opportunities to improve operational performance.
Ensure data accuracy, integrity, and consistency across business systems.
Develop executive dashboards and performance metrics that support strategic decision-making.
Assist with application development, automation, and system enhancements using C#, Python, SQL, and related technologies.
Support API integrations and data exchange between internal systems and third-party applications.
Participate in application testing, deployment, upgrades, and ongoing system maintenance.
Develop automation that eliminates manual processes and improves operational efficiency.
Evaluate and implement AI-assisted solutions that improve productivity and business decision-making.

Benefits

Competitive salary commensurate with experience and qualifications
401(k) retirement plan with company matching contributions
Medical, dental, and vision insurance
Company-paid Basic Life Insurance
Company-paid Long-Term Disability Insurance
Voluntary Life Insurance options (employee, spouse, and dependent coverage available)
Voluntary Short-Term Disability Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Paid Time Off (PTO)
Company-paid holidays
Professional development and training opportunities