Information Systems Advisor II - Integration Management (MuleSoft)

Illinois Secretary of State•Springfield, IL

10d•$8,020 - $14,138•Onsite

About The Position

Acts independently in a senior technical role providing hands‑on engineering expertise and day‑to‑day supervisory oversight for the Integration Management Team within the Enterprise Applications division; leads the design, development, maintenance, and support of MuleSoft- and API-driven integrations that connect critical ILSOS systems; combines advanced engineering responsibilities with functional leadership, ensuring high-quality solutions, technical consistency, and adherence to enterprise standards; works closely with the architecture, platform, and infrastructure teams; supports the DSM, Front-End & Integrations, by coordinating daily team activities, reviewing technical work, and serving as the primary subject matter expert for ILSOS integration architecture and implementation.

Requirements

Two years of college, with coursework in the computer science field
4.5 years of experience with technical systems and/or programming experience and/or IT project management
At least 1-year supervisory experience
Extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a suitable form and has an appreciation of the wider business context for those programs
Excellent oral and written communication skills for effective engagement with colleagues and internal users/customers
Extensive knowledge necessary to effectively perform the ability to exercise sound judgement in analyzing, evaluating, and solving problems of a procedural, organizational, administrative, and/or technical nature
Use and understanding of appropriate methods, tools, applications, and processes to demonstrate a rational and organized approach to work
Awareness and adherence to organizational standards for security, privacy, and ethics
Extensive knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer
Extensive knowledge of the principles and techniques of computer system documentation
Extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools
Ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions
Ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally and in written or graphic form
Willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class
Ability to lift, carry, and push/pull 0 – 50lbs
Authorized to work in the United States

Nice To Haves

Desire to identify learning and professional development opportunities

Responsibilities

Design, build, and maintain enterprise integrations using MuleSoft, API-led connectivity, Java, and related integration technologies
Develop and maintain REST APIs, data transformations, orchestration flows, and integration pipelines
Ensure solutions follow enterprise architecture patterns, security controls, and reusable integration standards
Conduct troubleshooting, performance tuning, and root-cause analysis for integration issues
Oversee daily assignments and workloads for Integration Management team members
Support the DSM by providing technical evaluations of staff and recommending training or development needs
Review team deliverables for quality, consistency, and adherence to best practices
Serve as technical lead on priority initiatives and support junior engineers in problem-solving
Lead resolution of production integration incidents and coordinate with application teams, infrastructure, and leadership
Ensure integrations meet availability, performance, and reliability expectations
Maintain integration monitoring, logging, and alerting configurations to ensure system health
Work closely with architects, data teams, application developers, QA, and business analysts across the Enterprise Applications group
Translate integration requirements into technical specifications and development tasks
Communicate risks, impacts, and technical considerations to the DSM and project stakeholders
Maintain accurate documentation, including API specifications, design diagrams, runbooks, and support guides
Recommend improvements to integration frameworks, tools, and development processes
Support modernization efforts involving enterprise APIs, messaging, and legacy system replacement
Performs other duties as assigned