Information Services Assistant (Library Information Assistant)

Fairfax County • Burke (Fl07), VA

2d • Onsite

About The Position

Provides information services to customers of all ages, including reference, programming and outreach, and inter-library loan. Recommends reading materials to customers with an emphasis on services to adults. Assists in collection management. Communicates and interprets library policies and procedures to the public. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. This position works under the general supervision of a professional librarian. Fairfax County Public Library supports the goals of One Fairfax, fostering equity and opportunity in the delivery of programs and services. This job announcement may be used to fill future part-time Information Services Assistant (Library Information Assistant) vacancies; future vacancies may be 20 hour per week job-shared positions.

Requirements

• Working knowledge of the principles, standards, and practices of library science
• Knowledge of library reference sources and methods
• Ability to provide information service to customers of all ages
• Ability to establish and maintain good working relationships with others
• Ability to exercise tact, good judgment, and initiative
• Knowledge of word processing and computer applications
• Ability to communicate effectively orally and in writing to answer reference questions and provide reading guidance
• Knowledge of the Library's operating procedures
• Ability to understand and interpret policies
• Ability to promote interest in library services
• Ability to plan and provide community-oriented library programs and outreach
• Ability to adapt to workplace change
• Graduation from an accredited four-year college or university plus two years of experience working in a library, bookstore, educational or research setting
• Ability to input, access, and retrieve information from a computer
• Ability to lift up to 15 lbs
• Ability to perform repetitive hand, arm, wrist and shoulder movements
• Ability to shelve materials at all height levels
• Ability to stand for 2 hours at a time
• Ability to stoop, bend, reach, squat, and kneel
• Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and trainings
• Ability to push and pull 4-wheeled book bins filled at 90% capacity, requiring 20 lbs. of initial (starting) force, and a sustained force of 10 lbs. after initial acceleration
• Ability to push and pull 4-wheeled book carts filled at 70% capacity, requiring 14 lbs. of initial (starting) force, and a sustained force of 7 lbs. after initial acceleration

Nice To Haves

• Strong customer services skills
• At least two years of experience working in a public library
• At least two years of demonstrated experience and proficiency with collection maintenance and working with a book collection
• At least two years of experience working at a public service desk and providing front-line customer service in a library setting, --i.e., assisting customers with informational, instructional and/or readers' advisory services
• At least two years of experience utilizing proficient internet search skills and assisting others with troubleshooting basic computer technology and equipment
• Demonstrated proficiency in using Microsoft Office Suite applications, including Outlook, Word, Excel, and PowerPoint
• Bilingual in English and another language

Responsibilities

• Answers informational and reference questions from customers using print and electronic resources
• Assists and instructs customers in the use of print and online materials and technology
• Advises and assists customers in the selection of books, periodicals, media, and other materials
• Plans and provides programs and outreach to customers of all ages
• Maintains collection by weeding, marketing, and merchandising library materials
• Troubleshoots library computers and reports unresolved problems through proper channels
• Performs copy cataloging of library materials
• Identifies materials to be considered for addition to the library collection
• Remains current in resources, services and technologies in the information field
• May supervise volunteers

Benefits

• The selected applicant's starting hourly rate will be in the minimum to midpoint range of $27.9055 - $38.3701 and will not exceed the mid-point of the advertised compensation range.
• Compensation rules apply per Fairfax County personnel regulations for current Fairfax County Government and Fairfax County Public Schools employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level