Information Security

CACI International • Hanover, MD

1d • $103,800 - $218,100 • Remote

About The Position

Join a dynamic, mission‑driven IT team that supports multiple sites nationwide through remote technical expertise. In this role, you’ll tackle diverse challenges across hardware, networking, and systems support — including both unclassified and classified environments. If you enjoy hands‑on problem solving, autonomy, and making an impact across geographically dispersed teams, this opportunity is for you.

Requirements

• Active TS/SCI clearance with full‑scope polygraph (non‑negotiable).
• Bachelor’s degree or equivalent experience, plus 10+ years of relevant IT support experience.
• Strong proficiency with Windows desktop operating systems and Dell/HP hardware.
• Skilled in Microsoft Office applications.
• Solid understanding of network communications and troubleshooting.
• Excellent written and verbal communication skills and a demonstrated commitment to customer service.
• Ability to work independently with minimal supervision.
• Strong time management and organizational skills.

Nice To Haves

• Previous experience working with Cisco network equipment.

Responsibilities

• Image, configure, and deploy physical desktops.
• Troubleshoot and repair hardware including desktops, laptops, zero clients, and monitors.
• Manage operating systems, BIOS configurations, and overall workstation health.
• Patch network ports and trace network lines.
• Install, manage, and harden Cisco network switches.
• Install and configure VOIP phones and voicemail.
• Troubleshoot phone‑related issues and ensure reliable communication services.
• Plan and execute user moves, ensuring smooth transitions of computers, phones, and network connectivity.
• Prepare obsolete or decommissioned assets for proper disposal.
• Partner with other IT teams on enterprise‑wide initiatives.
• Support both unclassified and classified systems.

Benefits

• flexible time off benefit
• robust learning resources
• competitive compensation
• benefits and learning and development opportunities
• comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior