Information Security Technician

Eastern New Mexico University•Main Campus - Portales, NM

3d•Onsite

About The Position

The Information Security Technician provides professional-level information security analysis and support by monitoring security events across available tools and platforms, evaluating potential threats, and initiating appropriate response actions. This position applies established security frameworks and procedures to assess risk, investigate alerts, and determine appropriate escalation and/or remediation steps. This role contributes to vulnerability management, incident response activities, and continuous improvement of campus cybersecurity practices while maintaining accurate documentation and supporting institutional security objectives.

Requirements

Associate's degree in Information Security, Computer Science, or a related field, or an equivalent combination of education, relevant certifications, and/or relevant experience
Knowledge of networking, operating systems, and cybersecurity principles
Strong written and verbal communication skills
Ability to learn and apply new software applications and technologies effectively
Ability to work outside normal business hours as needed to support operational requirements and to respond to security incidents
Must be able to exercise sound judgment while applying established procedures and escalation guidelines.

Responsibilities

Monitor and analyze available security notifications, evaluating potential security events, and determine appropriate escalation or response in accordance with documented security procedures and escalation guidelines
Support security remediation activities by applying established documented procedures and escalation guidelines
Support vulnerability scanning and patch verification activities
Maintain documentation of security alerts, incidents, including analysis, response actions, and resolution details in tracking systems
Support security awareness initiatives through development, coordination, and communication efforts
Keep current on basic and emerging security threats, vulnerabilities, and best practices relevant to assigned responsibilities
Collaborate with staff, faculty, students, and other university stakeholders to support cybersecurity operations, assess issues, and ensure appropriate resolution or escalation
Follow established office standards and methodologies, ensuring consistency and accuracy
Regular and predictable attendance required
Perform other duties as assigned